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Ed's Pipeworks
- Contractors
- St. Catharines, ON
About this business
Location details
116 Martindale Rd, St. Catharines, ON, L2S 2X5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a problem with a tankless hot water heater. The unit is probably over 15 years old now. I called Ed after 4 o’clock in the afternoon and he was at my place for 9am the next morning to have a look at and troubleshoot. The unit I have is obsolete now so parts are hard to find, but he was able to source parts up in Toronto, I gave him the go-ahead, and he drove up there right away. Got the parts, came back, had my hot water working again within a few hours. Unbelievable personalized and prompt customer service. Super nice... read more
Wouldn't recommend,had an emergency last night and I reached out to simply ask where is the shut off valve located and he never responded,in my opinion it's poor customer service because if he was busy or couldn't make it out he could've said and I would've gotten someone else.After spending 11k with him i wish I would've spent my money elsewhere!!!!
Very nice dude (Ed) who was able to help me with an issue over the phone and video chat, rather than fixing something that didn’t really need fixing. He helped calm me down after a leak that enbridge/lakeside fixed. Just wanted to make sure everything was good.
Very nice dude (Ed) who was able to help me with an issue over the phone and video chat, rather than fixing something that didn’t really need fixing. He helped calm me down after a leak that enbridge/lakeside fixed. Just wanted to make sure everything was good.
Friendly guy and felt like I was in good hands but oh my was I wrong. After install last Friday, my wife and I started to smell gas. Called Ed and he advised he smelt it before leaving so he ‘rechecked’ all the fittings etc. I called him several hours later to advise of a gas smell. He was a bit standoffish with me as it seemed like he had something to do on Saturday. I was able to get him out the next morning to look into the leak where he spent 5 minutes in my basement and told me there’s no leak. He then spent 45 minutes ... read more
Frequently asked questions about Ed's Pipeworks
How is Ed's Pipeworks rated?
Ed's Pipeworks has a 4.5 star rating with 34 reviews.
When is Ed's Pipeworks open?
Ed's Pipeworks is closed now. It will open at 8:00 a.m.
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