Ed's Auto Services & Salvage

Diana G 

on Dex Knows

11 years ago

Excellent Service I needed an outside mirror for the right side of my car and was promised it on Tuesday, 25 February. Well, Michelle called me on Monday, 24 February to say it was in. It was installed today and I received great service by very nice people. I'm so glad that I went there and if I have future problems with my car, I will go there again! By the way, I want to thank the man who showed me how to adjust my mirrors! 

kilimanjaro 

on Dex Knows

11 years ago

They Stole My Stuff and Then Lied About It My car was towed here after an accident, and I found that my GPS was missing. When I told the service crew about it, they claimed that they never saw a GPS in there to being with, even though the GPS was stuck on the windshield as they towed it from the scene of the accident. The workers were unprofessional, rude, and ignorant of most things auto-related. If I could give this place zero stars, I would. I will make sure my friends and family never have to deal with these horrible peo... read more

cara 

on Dex Knows

11 years ago

HAPPY CUSTOMER I NEEDED A PART FOR MY VEHICLE AND HAD BEEN TO SEVERAL SLAVGE YARDS TO TRY AND GET IT. I WENT TO ED;S AND THE PART GIRL SAID TO ME, IF I DONT HAVE IT, I WILL FIND IT FOR YOU. SHE WENT OUT OF HER WAY TO HELP ME WHEN NO ONE ELSE WOULD. SHE EVEN ASKED FOIR MY VEHCILE ID NUMBER AND CALLED THE DEALER TO FIND OUT INFORMATION NEEDED TO ORDER CORRECT PART. DID ALL MY LEG WORK FOR ME. NOW THAT;S WHAT I CALL SERVICE. 

Frank B 

on Dex Knows

11 years ago

Excellent service I am in the military and bought a used neon in as is condition from this business. The vehicle was in really good shape. It was fairly cheap. The owners did not pressure to buy it like most businesses. I owned the neon for a little over a month and the engine went south (blew up). I contacted the owners and informed them of the issue. They sent a wrecker to tow the vehicle to their shop. I informed them i was strapped for cash. The service manager told me not to worry they would take care of me. I had calle... read more

parts girl 

on Dex Knows

11 years ago

response to part ordered wrong Customer ordered ac compressor for her vehicle, when part came in, she took it to her mechanic, then came back and said the part was wrong it should have been a air ride compressor, we ordered what she asked for. all salvage yards have policy of no refunds, exchange only, we offered to sell her correct part and give her credit for wrong part, she refused. 

Lied about having the part. 

on Dex Knows

12 years ago

We have the auto part for you tomorrow! Yeah right. I ordered an auto part, they said it would be in the next day. Next day, it was the wrong part...said next day....the next day they said it wouldn't be in today, be the next day....what kind of service is this? They refused to refund my money, I found the part for half the price elsewhere. This is not a good service business. This is totally bad business. 

becca 

on Dex Knows

12 years ago

Poor Quality in work done I wrecked my car in 2010, The owner was kind to me at the wreck, 300 yards away from his shop, they took their time getting the work done, I had to take it back several times to get them to repair stuff. They kept giving me excuses as to why something wasn't working right, but mostly they tried to make me think it was all in my head. Like my headlight was dimmer on the driver then the passenger, my horn was low tone then what it was before, they put burn marks in my vehicle, my air bags never deploy... read more

jimmy schantz 

on Dex Knows

12 years ago

lady is a nut the lady is a nut she wanted seats for her husbans truck that cost$125.00 but when she got to our shop she wanted differant seats that cost $300.00 she did not want to pay for them and call the boss un american . The boss is a vet and has serverd his country! She thought that getting loud at the parts guy that she would get what she wanted but it did not work so she got pissed off and want to speak to the boss who asked her nice to leave! 

Rebecca Thompson 

on Dex Knows

13 years ago

Horrible owner, discriminates on military and women!!! Went to get a part for my deployed husband. The part was shown for 125.00. I called and they said yes the had it but I would have to go to the other location to get it. When I got there the guy told me the price was wrong, it was actually 300.00 and that was coming from his boss ( the owner) when I asked to speak with the owner, the guy said he dint want to be bothered. I could see him standing in the back watching us. The guy said he didn't want to bother with getting t... read more