This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Edinburg Teachers Credit Union
- Credit Unions
- Edinburg, TX
About this business
Location details
900 W University Dr, Edinburg, TX, 78539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very unprofessional staff, their customer service needs better associates to attend the phone calls. Did not want to give money that was transfer for more than 12 hrs. Needs better protocol for money transfers, customers have emergencies and is in need of their own money in their personal account, and can't have access to it. Very disappointing for a place like this to treat customers in that manner.
Have been banking here for many years
Their answering service is terrible. I called multiple times, only for my call to be dropped, if I was lucky enough to get someone. Idk if I want to stay with a bank that has zero phone availability
Terrible experience with this bank. They would accept instant Venmo transfers for years until today when they suddenly didn’t. A manager claimed this has always been their policy, when it clearly has not. The employees just lied to my face. Awful customer service skills. I paid $25 for nothing and they did not seem apologetic or accommodating. Would not recommend this bank at all since apparently they no longer accept Venmo instant transfer and will not even accept Zelle! Incompetent bank that is stuck in the past.
Frequently asked questions about Edinburg Teachers Credit Union
How is Edinburg Teachers Credit Union rated?
Edinburg Teachers Credit Union has a 3.4 star rating with 29 reviews.
When is Edinburg Teachers Credit Union open?
Edinburg Teachers Credit Union is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com