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Edible Arrangements
- Gift Shops
- Bedford, TX
About this business
Location details
2101 Harwood Rd #127, Ste 127, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was my first time using Edible Arrangements. I am based in Houston but wanted to send a special gesture to a friend in Dallas, so I placed an online order for the next day. Every time I called with doubts or questions, they answered me so kindly. Their customer service is highly professional, and they addressed all of my concerns. I highly recommend this location, especially Miss Elvia, who even called me back to help me with additional questions I had!
Dishonest and Non-Existent Customer Service I have never received such poor customer service in my life and absolutely hate leaving bad reviews, but this branch more than earned it. I ordered a Mother's Day arrangement online, only to receive a confirmation email stating it was "dropped off and hand-delivered." That was a complete lie,we received absolutely nothing. I understood it was a busy holiday, so I called twice that day and left a voicemail. Since then, I have called every single day for three days straight, left mul... read more
Do not order from this location. Horrible lack of accountability. They will will take your money and not deliver on what you've ordered. I ordered chocolate covered strawberries, flowers, and a balloon to celebrate an anniversary. They only delivered the chocolate strawberries and I asked the driver for the missing flowers and balloon and they made up a story about delivering them in the next hour but that never happened. I spoke to a person at the store a few days later and they offered store credit but I told them I didn't... read more
Horrendous customer service. Order was never received & there has been zero communication to rectify the situation, despite my many attempts. I highly recommend ordering from a dependable competitor instead, like Shari’s Berries.
Definitely listen to the reviews, showed up to get pick up my order no one’s here on the door it has different hours then website . manager stated he didn’t see my order to even have it ready so I still have to wait for that which is another 20 mins I don’t have hints the pre pick up order!! Very unprofessional! Will definitely not be coming back
Frequently asked questions about Edible Arrangements
How is Edible Arrangements rated?
Edible Arrangements has a 2.8 star rating with 119 reviews.
When is Edible Arrangements open?
Edible Arrangements is closed now. It will open tomorrow at 9:00 a.m.
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