This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Edencrest at Timberline
- Wellness
- Urbandale, IA
About this business
Location details
14001 Douglas Pkwy, Urbandale, IA, 50323, United States
Get directions
This place is a lie. They do not treat the patients and people living here at all. It took days for the facility to realize my grandma was taken to the hospital. When my grandma died they immediately started pushing for another month on the lease a day after my grandma passed because we didn’t give them 30 days notice… also before she passed they said if she were to fall again or too hard to manage and take care of she’d be kicked out of this facility. This place is only here for the money and bed side manner is lacking. The... read more
My parents moved into Edencrest (now StoryPoint) at Timberline in November 2025. Their experience has been outstanding. The entire staff are so friendly, caring and supportive. They really make you feel welcome and part of the community that they have here. When my father needed hospice care after being diagnosed with cancer, the medical team went above and beyond to help out and worked hand in hand with hospice to make the transition so smooth. We are so grateful for Geoff Counasse’s leadership as the executive director - h... read more
Concerns about staffing levels and turn over. Lack of consistency among staff creates a break down in services.
It was fun to see family and eat a delicious dinner and make fantastic memory’s.
Frequently asked questions about Edencrest at Timberline
How is Edencrest at Timberline rated?
Edencrest at Timberline has a 4.1 star rating with 15 reviews.
When is Edencrest at Timberline open?
Edencrest at Timberline is open now. It is open 24/7.
Browse nearby in Urbandale, IA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com