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Eddie's Heating and Air Conditioning - Katy
- Katy, TX
About this business
Location details
1415 East Avenue Suite B, Katy, TX, 77493, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We’ve had them come to our home before, and had a good experience, but trying to schedule them to come back out has been nearly impossible with the new AI assistant, Sofia. I’ve called and texted multiple times requesting someone contact me to schedule AC/ Heating and water heater maintenance but have yet to hear back. She mostly tried to sell me on the annual service plan, which is fine. I initially reached out November 6 and followed up November 10, 15 and again on the 21st with no success.
I purchased a Carrier 2 ton AC and furnace from Eddies in May of 2024. The installation went well. I was pleased with the performance of the AC. I also purchased a Bi Annual Maintenance and Tune up Agreement from Eddies for the new 2 ton Carrier unit, which also included my other 2 existing AC units, a 4 ton Carrier AC, and a 3 ton Armstrong AC. I paid $507 for this one year contract covering the 3 AC units on October 17, 2024. I have called Eddies continuously over the last 3 weeks attempting to schedule a tune up . Eddie h... read more
Two years ago, we had a brand new AC unit installed by Eddie’s Heating and Air. Everything worked fine—until it didn’t. About a week ago, the system stopped working completely. Since then, my wife and I have called Eddie’s Heating and Air multiple times every single day. We’ve left voicemails and tried different times of day, but we’ve received zero response. Out of desperation, we contacted other HVAC companies to assess the issue. One refused to touch the unit after seeing how poorly it was installed. Another company did a... read more
Doesn’t return calls. Ever. Been waiting for a month.
Great experience working with this company. I had another company quote me.for a whole new furnace, while all I needed was a couple parts replaced. Eddie’s saved me thousands. Highly recommend.
Frequently asked questions about Eddie's Heating and Air Conditioning - Katy
How is Eddie's Heating and Air Conditioning - Katy rated?
Eddie's Heating and Air Conditioning - Katy has a 4.9 star rating with 165 reviews.
When is Eddie's Heating and Air Conditioning - Katy open?
Eddie's Heating and Air Conditioning - Katy is open now. It will close at 5:00 p.m.
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