Eddie's Heating and Air Conditioning - Katy

Netta H 

on Google

3 months ago

This company has people on the hwys driving aggressively. Im driving going the speed limit as the driver pulls closely to the back and side to side behind car. You really need to talk to your techs about aggressively driving behavior. 

Rico Fontana 

on Google

3 months ago

Not sure if they are out of business or what is going on with Eddie’s. Used to have great service and very prompt responses from them in the past, but no luck getting a hold of a real person to schedule new (chargeable) service. Automated system is either clearly not working or they went out of business. Too bad based on our previous experience. 

Christa Royall 

on Google

4 months ago

DO NOT get the service plan, once he has your money he becomes impossible to get ahold of. 

Carol Menendez 

on Google

6 months ago

We’ve had them come to our home before, and had a good experience, but trying to schedule them to come back out has been nearly impossible with the new AI assistant, Sofia. I’ve called and texted multiple times requesting someone contact me to schedule AC/ Heating and water heater maintenance but have yet to hear back. She mostly tried to sell me on the annual service plan, which is fine. I initially reached out November 6 and followed up November 10, 15 and again on the 21st with no success. 

Dan Magruder 

on Google

9 months ago

I purchased a Carrier 2 ton AC and furnace from Eddies in May of 2024. The installation went well. I was pleased with the performance of the AC. I also purchased a Bi Annual Maintenance and Tune up Agreement from Eddies for the new 2 ton Carrier unit, which also included my other 2 existing AC units, a 4 ton Carrier AC, and a 3 ton Armstrong AC. I paid $507 for this one year contract covering the 3 AC units on October 17, 2024. I have called Eddies continuously over the last 3 weeks attempting to schedule a tune up . Eddie h... read more