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Eddie Bauer
- Sports Wear
- Round Rock, TX
About this business
Location details
4401 N Interstate Hwy 35 #0793, Ste 793, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been a loyal Eddie Bauer customer, but after this experience, I'm done with this company. For three days, I received emails about a $20 coupon that had to be used before 1/5. Today I drove to their Round Rock store to use it, only to be told the coupon wasn't valid. Frustrated, I left empty-handed and contacted customer support. The support representative told me to go back to the store, make a purchase, and they would refund me $20. I returned to the store, made my purchase, and went back to the chat. That's when they ... read more
I've been loyal to the store for nearly 15 years as the number one place I shop for clothes. However, today I had a horrible customer experience when trying to return a defective shirt that I bought a few weeks ago. Upon washing the shirt, I discovered that the fabric was cut terribly crooked, which caused the shirt to twist so much that it was virtually unwearable for me. When I went to return the shirt, employee Jordan, proceeded to lecture me about how I should not have washed the shirt. He said the return policy is that ... read more
EDDIE BAUER IS NOW BECOME CROOKS!!! your credit issuer IMPRINT has been stealing money for me and refuses to refund my credit balance. I have been A loyal Eddie Bauer rewards member for 15++ years and now you steal from me and will NOT give me my money back when I return an item.!!!
Still surprisingly expensive but quality matches the price point. Service is tentative and informative, a rarity
Frequently asked questions about Eddie Bauer
How is Eddie Bauer rated?
Eddie Bauer has a 4.4 star rating with 404 reviews.
When is Eddie Bauer open?
Eddie Bauer is closed now. It will open on Monday at 9:00 a.m.
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