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Eddie Bauer

4.4

About this business

Location details

4401 N Interstate Hwy 35 #0793, Ste 793, Round Rock, TX, 78664, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4404 reviews
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Mustafa Hepekiz's profile image
Mustafa Hepekiz 
a month ago

I've been a loyal Eddie Bauer customer, but after this experience, I'm done with this company. For three days, I received emails about a $20 coupon that had to be used before 1/5. Today I drove to their Round Rock store to use it, only to be told the coupon wasn't valid. Frustrated, I left empty-handed and contacted customer support. The support representative told me to go back to the store, make a purchase, and they would refund me $20. I returned to the store, made my purchase, and went back to the chat. That's when they ... read more

Michael DeHaven's profile image
Michael DeHaven 
6 months ago

I've been loyal to the store for nearly 15 years as the number one place I shop for clothes. However, today I had a horrible customer experience when trying to return a defective shirt that I bought a few weeks ago. Upon washing the shirt, I discovered that the fabric was cut terribly crooked, which caused the shirt to twist so much that it was virtually unwearable for me. When I went to return the shirt, employee Jordan, proceeded to lecture me about how I should not have washed the shirt. He said the return policy is that ... read more

Alicia Rivet's profile image
Alicia Rivet 
7 months ago
Becki Jabski's profile image
Becki Jabski 
8 months ago

EDDIE BAUER IS NOW BECOME CROOKS!!! your credit issuer IMPRINT has been stealing money for me and refuses to refund my credit balance. I have been A loyal Eddie Bauer rewards member for 15++ years and now you steal from me and will NOT give me my money back when I return an item.!!! 

Heather Roberts's profile image
Heather Roberts 
8 months ago

Still surprisingly expensive but quality matches the price point. Service is tentative and informative, a rarity 

Frequently asked questions about Eddie Bauer

How is Eddie Bauer rated?

Eddie Bauer has a 4.4 star rating with 404 reviews. 

When is Eddie Bauer open?

Eddie Bauer is closed now. It will open on Monday at 9:00 a.m. 

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