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Economical Insurance
- Insurance
- Vancouver, BC
About this business
Location details
1055 W Georgia St #1900, Vancouver, BC V6E 3P3, Canada, Vancouver, BC, V6E 3P3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had my car brought in for repairs during the Christmas season, I was able to get a hold of Tolu Sobande Claims Rep at Definity Economical who as amazing. His customer service and empathy to my concerns were dealt with right away. I will definitely be telling others of my experience.
I can confirm adjustors/claim reps never answer messages or calls. I am literally paid to reach them for our clients and I cannot get through to them. I called this adjustor no short of 20 times, I got voice-mail each and every time. Not only do their employees seem incapable of hearing calls, they don't seem to be able to read their own attachments either. After a month and a half of our clients car sitting in the lot, he emailed us this morning and told us to "please proceed with repairs". I opened up the repaie quote to s... read more
I would stay away from this insurance provider if possible. The claims reps are never around and never answer emails/calls.
Worst place to get your insurance!!! I’ve been driving for over 31 years in different cities and provinces and economical/family insurance is by far the worst I’ve ever dealt with in my 31plus years of driving! I was a loyal customer and have always paid my policy but until my most recent claim that I wasn’t fault at and how this company handled my claim doesn’t represent it’s customer’s best interests but it only cares about how to save money by short ending its customers!!! I had a fully insured vehicle but this company ha... read more
I was a client for 6 years without any ticket or accident. On the day somebody hit my car, the company did not respond to emails or phone messages. I spent 2 weeks without any kind of guidance. After two weeks, they contacted me to schedule the inspection to calculate the estimate a week later, even though the error was not mine, they still charged me the deduction of 500 dollars and they do not have good partnerships with companies that repair the vehicle. If I needed the car to work, I would have missed 3 weeks of work. Te... read more
Frequently asked questions about Economical Insurance
How is Economical Insurance rated?
Economical Insurance has a 2.4 star rating with 40 reviews.
When is Economical Insurance open?
Economical Insurance is closed now. It will open at 9:00 a.m.
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