This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Eco Terra
- Consumer Goods
- Camarillo, CA
About this business
Location details
3233 Mission Oaks Blvd ste d, Camarillo, CA, 93012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I placed my mattress order on September 4th, and at the time I was told it would be delivered within 4–7 business days. As of October 7th, my mattress has still not even shipped. What has been most frustrating is the lack of communication. I have not received any email or other notification from Eco Terra informing me of the delay or explaining what is happening. Instead, I have had to call every week to get an update. Each time I call, I am told essentially the same thing: there is a delay and the mattress will ship the f... read more
Worst company ever I ordered a and it wasn't even shipped after two weeks and they made me sign up for a shop which is just more marketing and invasive stuff Do not buy
Ok, after 1.5 month later still no mattresses. I lost all the patience and I can't be nice anymore. No communication, I have to inquire about production, delivery amd such. Supposedly they were out of some kind of material and production was delayed. No notice of any kind. Then finally more then a mo th later got email that it will be shipped soon. Supposedly it got shipped, got tracking number, where for about 4 days no progress. Mattresses still never left California since June 24th. And now went to check on tracking (it w... read more
I had bad experiences with Saatva and Birch, but Cindy from Ecoterra was wonderful. Cindy answered my questions with clarity and patience, and helped me make a big purchase that I was nervous about. Please give her a bonus for great service!
Horrible. Their website says the mattress ships within 3-7 business days which was not my experience. I’m on almost week 3 without my mattress and received NO communication. Not to mention every single time I would call them, I could barely hear the person on the other end. I would have liked to try the mattress but unfortunately it never got to me. I would seriously suggest they change something. Don’t order this mattress if you need one fast.
Frequently asked questions about Eco Terra
How is Eco Terra rated?
Eco Terra has a 4.6 star rating with 93 reviews.
When is Eco Terra open?
Eco Terra is open now. It will close at 5:00 p.m.
Browse nearby in Camarillo, CA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com