Eco-Sources USA

Tom 

on Google

2 months ago

As the previous review states, this is the USA excuse arm of Eco-Worthy (EW) in China, and Aaron and Dalton will not help troubleshoot without error codes... however... if the equipment is broken, no error codes are available... After purchasing a solar system, racks, charger, crimper, all EW, my invertor quit after just ONE WEEK, on 02 June 2025, and multiple emails to EW China return **crickets**... trying to get fast action failed, and now a freezer worth of food spoiled... UPDATE: 06 JUNE 2025 Unexpectedly received a cal... read more

Howard Wrentworth 

on Google

2 years ago

Eco source is part of a Chinese owned Eco worthy. The Chinese headquarters refuses to warranty a product. Eco Source says the have no ability to rectify the situation. I say they do. They are a call and return center. They could send me a returned unit or refund the purchase and bill it to headquarters or threaten to withhold returned products until this is rectified. Saying there is nothing that can be done because headquarters is in China isn't the best look. It's an excuse. Furthermore they rarely answer the phone. Never ... read more

Anonymous 

on Google

2 years ago

Eco source is part of a Chinese owned Eco worthy. The Chinese headquarters refuses to warranty a product. Eco Source says the have no ability to rectify the situation. I say they do. They are a call and return center. They could send me a returned unit or refund the purchase and bill it to headquarters or threaten to withhold returned products until this is rectified. Saying there is nothing that can be done because headquarters is in China isn't the best look. It's an excuse. Furthermore they rarely answer the phone. Never ... read more