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Eco-Cool Hvac

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5.0
3 reviews
|Contractors|Creswell, MD 21015

1815 Wagner Farm Rd, Creswell, MD 21015

(443) 324-9714

https://www.ecocoolhvac.com/

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5.0
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Patricia M. on Yellow Pages

6 years ago

07/06/2015, 06:49 AM
We initially contacted Eco Cool in 2013 because our AC was not working. Steve came out and said the unit needed to be replaced. It was 23yrs old. He came out a day later replaced the unit. All was well. Last night hot air was coming out of our vents. We called left a message, I would say maybe 5 minutes later received a return phone call from Steve. He offered to come out the SAME DAY! It was Sunday 7/5!! We declined as people should have time with their families. Steve set an appointment for us the next day! Monday 7/6 at 8:30am! A technician Craig came out accessed the situation, advised us of the problem, ordered the parts, was back at our house at 3:30pm with new parts in hand, replaced everything. My home is currently cooling down nicely! In less than 24hrs Eco Cool got the job done. Did I mention it was all under warranty?!!! Well it was! Craig didn't give us a hassle, no haggling, no you need to pay for this part. NOTHING! If you have HVAC needs this is the company to call. Thorough, Prompt, Courteous and last but not least Professional! Thank you Eco Cool!
countryrhodes23 on Yellow Pages

10 years ago

11/28/2011, 06:43 AM
We were very impressed with the customer service that we received from Steve at Eco-Cool. He came out multiple times to work with our thermostat/heating unit and did not quit until the job was done right. It was a challenging job and we appreciated his timeliness, helpfulness, perseverance, and overall good attitude throughout the whole experience.
Trish702 on Citysearch

10 years ago

07/28/2011, 03:15 AM
Excellent Service – This company is awesome. I was able to get service the same day, they had the part my air conditioner needed based on a conversation with the technician and was fixed in about one half hour., The customer service was awesome, they called to let me know when to expect them, they were early and I was extreamly greatful to have my air fixed. Prices were very reasonable. Not to mention, we even got advice on the type of air filters for our specific unit to ensure maximum air flow. Their service is highly recommended.
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