Eco Alliance

Cheng Ang 

on Google

6 days ago

Rubbish heat pump system. Had gas water heater for 20+ years without issue. Changed to electric heat pump, had various issues like water leaking, loud noise, etc. Now, after 2+ years, I only had warm water and not hot at all. Was told the tempering valve needs to be changed, and unit is out of warranty! Think twice changing from gas water heating 

Stephanie Clemons 

on Google

a week ago

Eco alliance installed my hot water service last week and read the wrong QR code for my solar instead of my hot water service. They have taken little to no responsibility for the error. 

Demien Delon 

on Google

3 weeks ago

5-Star Review for Eco Alliance – Heat Pump Warranty Service I’m very happy with Eco Alliance and their outstanding customer service. When my heat pump broke down, they fully honored the warranty without hesitation. The repair was carried out free of charge and to the highest standard. A special thank you to Cameron Westwood, the installer, whose professionalism and quality of work were second to none. He was efficient, respectful, and clearly takes pride in what he does. I wish there were more companies like this—honest, re... read more

Coiny 

on Google

4 weeks ago

Selling faulty units that they know are faulty and do not provide any warranty on their products. Brand new unit and 3 days in the last week we have had no hot water 

Home 

on Google

a month ago

Unethical company selling units that they know are faulty. The unit is advertised as quiet but works at 70 decibels (very loud) with a high pitch squeal constantly (see video attached). According to the technician that came out this is a known issue, however, they continue to sell them. The app for the unit also does not have timer functionality as advertised. Again another issue they are already aware of but continue to sell and falsely advertise. Other issues we've had since having a unit installed: - the unit continuing t... read more