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Eco Alliance
- Home Services
- Braeside, VIC
About this business
Location details
6 Braeside Dr, Braeside, VIC, 3195, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Eco alliance installed my hot water service last week and read the wrong QR code for my solar instead of my hot water service. They have taken little to no responsibility for the error.
5-Star Review for Eco Alliance – Heat Pump Warranty Service I’m very happy with Eco Alliance and their outstanding customer service. When my heat pump broke down, they fully honored the warranty without hesitation. The repair was carried out free of charge and to the highest standard. A special thank you to Cameron Westwood, the installer, whose professionalism and quality of work were second to none. He was efficient, respectful, and clearly takes pride in what he does. I wish there were more companies like this—honest, re... read more
Selling faulty units that they know are faulty and do not provide any warranty on their products. Brand new unit and 3 days in the last week we have had no hot water
Unethical company selling units that they know are faulty. The unit is advertised as quiet but works at 70 decibels (very loud) with a high pitch squeal constantly (see video attached). According to the technician that came out this is a known issue, however, they continue to sell them. The app for the unit also does not have timer functionality as advertised. Again another issue they are already aware of but continue to sell and falsely advertise. Other issues we've had since having a unit installed: - the unit continuing t... read more
DO NOT USE THIS COMPANY! They're HWS are absolute cheap rubbish, i had 3 installed which all broke down just weeks after the 2 year warranty had expired. Had a hard time getting in touch with them, and when I did they wanted to charge me $330 to send a service man to come out and have a look at it. Absolute rip off company, never again.
Frequently asked questions about Eco Alliance
How is Eco Alliance rated?
Eco Alliance has a 3.9 star rating with 1,007 reviews.
When is Eco Alliance open?
Eco Alliance is closed now. It will open at 8:30 a.m.
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