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Eckenrod Ford Lincoln located in Cullman, Ala., is a Ford and Lincoln dealership for new and pre-owned vehicles. Its Web site provides comprehensive information for buying a car, including its new and pre-owned vehicle inventory, with price quotations. It offers various models, including Ford Mustang, Explorer and Escape and Lincoln Navigator, MKT and the all-new MKC.It invites customers to schedule a test drive. The showroom is open Monday through Saturday. Its service department is staffed with company-trained and certifie... read more
5255 AL-157, Cullman, AL, 35058, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 1:00 p.m. | |
Sun | Closed |
To Whom It May Concern,I recently brought my F-250 to Eckenrod to have some recalls completed. Although these recalls weren't impacting the truck's performance, I wanted to address them in light of a potential future sale. I chose Eckenrod because my wife services her F-350 there, and many of my friends and colleagues highly recommended your shop.Unfortunately, my experience has been quite disappointing, resulting in lost time and money, and potentially jeopardizing my truck. I dropped off my vehicle with the understanding t... read more
Dealer took 15 weeks to complete a warrenty repair job (engine replacement) that I was told would take 2 weeks, after I had gotten **** Corporate involved. Then I received a bill for $100.00 for the deductable. I called and spoke with ***********************, the owner, and told him I thought that it was unreasonable to charge me the $100 since it took 13 weeks longer to complete the work than promised. ****************** cursed me on the phone and then hung up. I have submitted a complaint with **** Corporate about the deal... read more
Purchased a 2018 F150 last week price quoted and accepted was changed at finance added $500.00 to the Purchased price before the adders of dealers prep,taxes and title. Was not shown the bogus document. They stole $500 dollars from me. Very dishonest people. Have made 2 trips back to resolve this problem. With no luck, would not recommend this group to anyone.
POOR CUSTOMER SERVICE!!!!!! WENT IN GOT APPROVE FOR 2021 FORD AND DID PAPER WORK ON IT AND WENT BACK THE NEXT DAY AND SOLD IT TO SOMEONE ELSE..
Eckenrod Lincoln Parts has a 1.8 star rating with 5 reviews.
Eckenrod Lincoln Parts is closed now. It will open at 8:00 a.m.
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