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ECHN Medical Group - Primary Care
- Healthcare
- Vernon, CT
About this business
Location details
520 Hartford Turnpike Suite M, Vernon, CT, 06066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The office is completely hit or mis (at best). I have been able to call and schedule an appointment with ease from time to time. Yesterday I sat on hold for 25+ minutes waiting to simply schedule an appointment before I gave up. Over the last two days I have called in to the office and been hung up on three times. The first two I didn't even speak to a person they picked up the phone and immediately hung up. The third time I briefly spoke with a woman. I asked her why did you hang up on my last two calls, and she said why wo... read more
Front desk needs training on phone etiquette. The lady with dark hair pulled back tight is rude as they come. In person and on the phone. Do not ever call my phone and get nasty with me when I was never informed of referrals. Get a new job or learn how to speak to patients! Not sure after all these years how this woman has a job.
Go to any other primary care doctor ECHN is a scam and a waste of time. at first This place was pretty nice , but then I met the nurses and the doctor and realized nobody in this building cares about your actual health. 1st of all I know my body ive been in alot of pain which is why I even came to get looked at doctor refuses to refer me to get an MRI says if I go to therapist first then shell refer me to an MRI. Kept insisting it was probably just a pulled muscle without even touching my injury at all she must be a pyschic ... read more
Just love giving credit where credit is due. It was my first time visiting this office for my annual physical (I moved and also switched insurance) and I must say WOW. From start to finish this practice was AMAZING. I’ve NEVER had such wonderful experiences at the doctors lol. Everyone was so kind and considerate, and took time to show me around which goes a long way in my book. It’s the little things... The front desk receptionists were so pleasant and friendly. I am so pleased with my overall experience. I definitely recom... read more
The medical group staff need more customer service training. They need to watch their mouths better on the phone and in person. The lab was one out of ten stars. I do not plan to ever go there again. Bad experience that took an hour, and usually would be ten or fifteen minutes. They need help badly over there asap.
Frequently asked questions about ECHN Medical Group - Primary Care
How is ECHN Medical Group - Primary Care rated?
ECHN Medical Group - Primary Care has a 2.2 star rating with 13 reviews.
When is ECHN Medical Group - Primary Care open?
ECHN Medical Group - Primary Care is closed now. It will open at 7:30 a.m.
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