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Echelon Cycles
- Automotive
- New York, NY
About this business
Location details
151 W 19th St, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
This place had the most amazing customer service I've ever encountered. They stayed open late and were very cool about it, despite me being a first time customer. They explained why I needed something that was pricier than I'd expected in a clear way. Then, they gave me a discount. Would definitely recommend them, in whatever incarnation is in their future
Fantastic experience from this shop! Had multiple points of customer service contact with them throughout the week and they were super helpful at every stage. I couldn’t find any shops that were carrying hard shell travel cases. I called echelon and they were super helpful with locating what they had in stock, and also asking if I’d it to be set aside for me to come for it another day. Then I came into shop a few days later, super helpful with getting me the case and letting me check it out. Helped figure out if it was wha... read more
Recently had a break repaired at the shop. Put $100 down payment for a tune up (at the time they mentioned it would be wiped down after) and paid $150 additional for the break repair. After picking up my bike the break was fixed well but literally nothing else on the bike appears to be touched/tuned up and wasn’t even wiped.
Aaron thank you for your help with SE bike. I wish you was at the store when we came back to buy it for 5 stars. Stay helpful and compassionate.
Very friendly and knowledge staff. Reasonable prices for repairs. They seem to have a nice selection of bikes, parts and accessories, but since I was not shopping for such, I did not notice much more.
Frequently asked questions about Echelon Cycles
How is Echelon Cycles rated?
Echelon Cycles has a 4.2 star rating with 242 reviews.
When is Echelon Cycles open?
Echelon Cycles is closed now. It will open at 10:00 a.m.
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