This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Louisville's friendliest experts for Invisalign and braces!
13913 Shelbyville Rd, Louisville, KY, 40245, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:30 p.m. | |
Tue | 8:30 a.m. to 4:30 p.m. | |
Wed | 8:30 a.m. to 4:30 p.m. | |
Thu | 8:30 a.m. to 4:30 p.m. | |
Fri | Closed | |
Sat | Closed | |
Sun | Closed |
They took a down payment for my procedure and scheduled am appointment. Before the appointment I changed my insurance to Cobra. On the day of my appointment they told me I would have to verify my insurance and re-schedule before they could proceed. I told them the insurance is still valid it's Cobra, but they refused to treat me until it was verified. No e-mail or call prior to sort it out, no contact until I went all the way there to be turned away at the front desk. Refused to refund my down-payment despite cancelling my p... read more
Business response:
Chris, as discussed on 9/22/23, your contract signed over 18 months ago on March 17, 2022, explained the responsibilities of costs to initiate treatment, including lab costs, equipment used for treatment, and orthodontist/staff time. We also maintained your status as active since April 2022. Our computer notes (which cannot be edited), state on 4/18/22 that you canceled your appointment due to insurance reasons, and that on 5/9/22, we reached out to advise aligners were ready and we were waiting for you to begin treatment. T... read more
They're super nice, speedy, and efficient.
Dr. Eberle and his staff are incredible! There are very welcoming and friendly and have made our kids feel very comfortable. The results are fantastic. Would give them 10 stars if we could!!
We love Eberle orthodontist. Dr.Eberle and his staff are so kind, courteous and patient.
Dr. Eberle & his staff are wonderful! My kids feel at home and welcome there. As a parent, I trust their care & concern for my children. And my daughter’s teeth look fantastic!
Class act, very professional, friendly!
We love Dr. Eberle and team! All are great and friendly!
We love Dr. Eberle and the whole Eberle Orthodontics team! They are always happy to see you and full of joy and encouragement.
Super friendly & knowledgeable staff. Dr. Eberle always goes above & beyond to ensure his patients understand the treatment & that all is well! He is also incredibly patient!! We have really been thankful to find such a great practice!
Eberle Orthodontics has a 5 star rating with 1,780 reviews.
Eberle Orthodontics is closed now. It will open on Monday at 8:30 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com