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EasyWater
- Water Filtration
- Fishers, IN
About this business
Location details
9715 Kincaid Drive, Ste 1100, Fishers, IN, 46037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Our Iron Shield tank began leaking after 18 months, and it finally died after two years of use. Easy Water has done nothing to assess the situation or honor their warranty. It's a never ending nightmare of leaving unanswered messages. AVOID THIS COMPANY!!
Bought a water filtration system. It leaked. Flooded the house. They replaced it. It EXPLODED! Flooded the house. We had 5 inches of water everywhere. Getting someone on the phone and help with the first leak and flood was nearly impossible and took reaching out to them for months the second flood? It’s been over 6 months with NO RESPONSE to us or the insurance campy. Epic failure in communication. Epic failure in installation.. the worst is the communication. Would have been happy to have spoken to someone and had the syste... read more
Purchased model 2200 salt-free water softener in 2019 with 10 uear warranty and was replaced in 2020 for failure. It has failed again (no power). I have tried several times a day to reach company with no answer, no call back, messages left and online service request, and nothing. This company was great during interactions in 2019 and 2020. They have been bought by Watts and should now be avoided! I will continue trying and report to BBB.
I have tried to contact easy water for a month via calls that never get answered and emails. At the latest refill from one of their recommended area plumbers the 3 tanks were reset to run every 3 days at the exact same time caused Tim’s of issues with our sump pump. I used to be able to change the days and times but the control panel is locked after that visit. Zero support to help me fix this issue. Need to investigate what is going on with this company! Michelle was incredible but now no one is manning this sinking ship!!!... read more
I have one of the Easy Water systems and have repeatedly telephoned to obtain residential technical support. They never answer the phone; if I had known how poor the system support is, I would have never purchased the unit. Buyer beware!
Frequently asked questions about EasyWater
How is EasyWater rated?
EasyWater has a 3.9 star rating with 156 reviews.
When is EasyWater open?
EasyWater is closed now. It will open at 10:00 a.m.
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