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Easy Spa Parts
- Home Services
- Oceanside, CA
About this business
Location details
5686 Paddock Rd, Oceanside, CA, 92057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have been using Easy Spa Parts for years and have had all of my parts available for my Dimension One Spa. Their support has been terrific and a special shout out to Skip who knows Dimension One Spas inside and out. Recently he worked with me to try and revive my spa but after 21 years of service it needed too much to be worth it. I highly recommend Easy Spa Parts for all of your parts and over the phone service.
Ordered a new control panel on June 1st, but figured out what was actually wrong before it was delivered. Immediately started a return, emailed proof of unused part, and sent it back with the RMA number given. It was received by the company June 12 and we have not gotten a refund. Emailed twice asking for an update with no response. Called the number available, no way to actually speak with someone. We will now have to dispute with our credit card company and won’t be using this company again.
This place was great until a couple months ago. Now they do not answer calls or respond to emails. They charged my card $530 for a part that they never shipped! No tracking number was ever provided.
We ordered 2 upper controls on May 29th. They have not shipped the order, but they processed our payment and took our money. They do not answer their phones and they do not respond to emails. It seems like a total loss.
We ordered an LED wire with plug for our hottub and it processed May 5th. The light arrived however the plug clip pictured was not in the package. I have called numerous times leaving messages as there is no one answering the business phone. I have a short text thread with an assurance they would send me the piece...... I've got nothing. I called again today (June 8th) and again had to leave a message. Absolutely the worst response and customer service I have encountered in all the years of on line shopping. Easy Spa Parts i... read more
Frequently asked questions about Easy Spa Parts
How is Easy Spa Parts rated?
Easy Spa Parts has a 4.5 star rating with 116 reviews.
When is Easy Spa Parts open?
Easy Spa Parts is closed now. It will open at 8:30 a.m.
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