Easy Massage Chair

Barry A 

on BBB

4 years ago

After several years of debate, I finally made the decision to buy a massage chair. I called up Easy Massage Chair near me and spoke with Vincent, who was incredibly knowledgeable and helpful, and assisted me in picking the right chair. He was great. Had the chair delivered, and dealt with Ruth in customer support during that process. Only time in my life where I felt like I was getting personal service from a company's customer support. She might have been better than Vincent. Then, I got the chair - delivered by two men who... read more

alfred R 

on BBB

4 years ago

EXCELLENT CUSTOMER SERVICE experience. I recently purchased a massage chair from EASY MASSAGE CHAIR and I could not be happier. My customer rep Vincent was the best! I also want to thank Ruth for her valuable assistance. I highly recommend ordering a massage chair from Easy Massage Chair. 

Randy S 

on BBB

4 years ago

I want to let all who read this know what a wonderful company Easy Massage Chair is. They go above and beyond to make sure you get the best price and service for the chair you're interested in. Or assist you in choosing the right chair for you. They are always professional and yet make you feel very comfortable in every step of the way to getting your chair. I personally was having some difficulties with the main Osaki offices in Texas. After notifing Easy Massage Chair customer service the matter was cleared up in a matter ... read more

John G 

on BBB

4 years ago

I researched massage chairs for several months. i had several requisites for me to consider any brand or model. 1.Has to fit at least 6'3" 240 lb. user. 2.Must include a minimum 3 year warranty in base price. 3.Free shipping. 4 Brand/company have at least 5 years of manufacturing high end massage chairs. 6.Have at least 85% positive reviews/customer comments. 7. Designed\made/assembled in America (its understood that certain components will be made "off-shore" and I find that acceptable.) After much research I found 6 chairs... read more

Ben W 

on BBB

4 years ago

I ordered the Message Chair with Massage Gun. Unfortunately, the gun is not included with the chair. Then I contact the Customs Service team, their speedy response impresses me. The massage chair comes in great condition and I choose to assembly them by myself. The steps are easy to follow which takes me around an hour to finish. It was a great shopping experience for me and my wife. 

Richard H. 

on BBB

4 years ago

I couldn't have been more pleased with my purchase experience. When I called, I already knew which chair I wanted, and they completed the purchase easily. I only wish that I could by another massage chair just to be able to work with them again. 

Eileen H 

on BBB

5 years ago

Great Company Great Staff Excellent Prices and Customer Service. I did a lot of research on various massage chairs and companies that sell them. My daughter has a ********* and recommended it highly. Both my husband and I have problems with our backs and with the corona virus we decided it was time. I called Easy Massage Chair and from the first moment the staff was wonderful. I had some technical questions and was forwarded to a manager. He was absolutely wonderful and was able to describe to me in detail the difference bet... read more

Keri E 

on BBB

5 years ago

I am so happy with the chair I purchased (https://www.easymassagechair.com/panasonic-ep-ma73-real-pro-ultratm-massage-chair-with-body-scan-technology.html) and the quick, efficient shipping. Everything was in pristine shape on arrival and installation was a snap. I was also impressed with follow-up emails I received making sure everything was to my satisfaction. I haven't missed a day having a wonderful massage. I will recommend you to friends. 

Rick Y. 

on BBB

5 years ago

Easy Massage Chair had the best prices around for a massage chair and an amazing selection to choose from. But what I found the most impressive was their customer service. I had to contact them several times with various questions and they were always prompt in getting back to me in a professional way.