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11803 NE 116th St, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Good service
I normally have done oil changes here and they have been fine. Recently I tried contacting them for windshield replacement covered by extended warranty as part of Subaru settlement . I got someone who said i will be contacted about it by a service tech and was not contacted. I called again in couple weeks only to have the same experience repeated.
This is about service and attitude, and how it can go a long way. I thought my 60K service would be covered by my supplemental coverage. It wasn't. I understand, and had to get it done. I am partly responsible, for not immediately asking for a coupon, but it was heat of the moment. I was in a loan car, and my car was in the shop. A friend might ask me, "Why would they offer you a coupon, where they lose money?" Fair question, but I have a fair answer: "A gesture like that, can incline a customer to continue to return to you ... read more
Had service done here, was a nice experience, efficient. Accommodated pickup that fit my schedule which was helpful. Josephine was very helpful and responsive to questions.
Eastside Subaru Service Department has a 4.3 star rating with 137 reviews.
Eastside Subaru Service Department is open now. It will close at 6:00 p.m.
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