East West Bank

Aron Liu 

on Google

a month ago

Catharine & Andrew helped my office to upgrade acct to be able to access online banking because not only acct was opened 15 yrs ago without new function but also need multiple signers to authorize. they are being patience; result make it right and walk out with smiling face. 

Sau hing Pat 

on Google

a month ago

真心感谢贵行Catharine you 行长贴心服务！柜台每个工作人员服务特别贴心，特别是行长无论是深夜11点，还是外出旅游时，都能及时帮我处理工作。商业贷款办理速度更是一流，我一定会把客户推荐到贵行办理开户和贷款。 

ALI TAZEROUNI 

on Google

a month ago

I am writing to express my sincere gratitude to Catharine Yu for her assistance with my recent commercial loan application. Her guidance and outstanding support throughout the process were invaluable and I truly appreciate her explaining each step and being so patient and gracious. Catharine Yu and her team processed my commercial loan in less than a month that is unheard of with great patience and professionalism. Her constant communication and support during the loan processing were excellent. Employees like Catharine Yu t... read more

h vvh 

on Google

a month ago

I rarely write negative reviews, but today’s experience at this bank counter was beyond disappointing. The staff here seemed utterly uninterested in assisting customers—dismissing requests, ignoring conversations, and showing a complete lack of basic courtesy. Their behavior was shockingly unprofessional, and absolutely not what one would expect from front-line representatives of a financial institution. It is painfully clear that these employees have grown accustomed to poor habits, likely tolerated by their branch manageme... read more

qingzhi li 

on Google

a month ago

I would like to express my sincere appreciation for Winnie, our loan broker. She is extremely diligent and responsible, always keeping track of every detail and ensuring that nothing is overlooked. Winnie also communicates promptly and clearly, which has made the entire process smooth and stress-free. Her professionalism and dedication truly stand out, and I feel very fortunate to have worked with her. 我想对我们的贷款经纪Winnie表示衷心的感谢。她工作非常认真负责，对每一个细节都紧密跟进，确保万无一失。同时，她的沟通也非常及时、清晰，让整个过程顺畅无忧。她的专业精神和敬业态度令人印象深刻，我非常幸运能够与她合作。