East Tennessee Medical Group

Larry D. 

on Birdeye

a year ago

My review is of the neurologist practice. We originally went there because of the neurologist that we heard about. He was great but for the last year we have only seen the PA. I recently went there because of a series of falls I had. The falls were a unique kind of fall that are related to Parkinson. I told her that I did not feel safe. I have had a series of these falls. In one I broke an elbow. In another one I cracked 3 ribs. She never addressed the issue of my safety. Not once. No assessment. No plan. Nothing. The entire... read more

Brian W. 

on Birdeye

a year ago

Run! Don’t walk away from this trainwreck. Unless you like to be on hold “waiting for an available operator” for 15 minutes or so, only to be transferred to another number and again be on hold “waiting for another operator” for another 15 minutes or so. Forget it if you need to talk to a human! And when you do get to speak to humans, be prepared for arrogance. After all, their time is sooo much more valuable than yours! If you’re fortunate, then your doctor and his/her staff might have done its job. If not, then you’... read more

Kirby S. 

on Birdeye

2 years ago

Just wanted to say what a great experience I had with Doctor Douglas and his staff here. From start to finish I felt perfectly at ease and well taken care of . I had the TURP prostate surgery Doctor Douglas explained everything to me and talked and counseled me about my options. He was caring, concerned and very professional at all times in helping me make an informed decision All staff and employees in the office were also very polite , caring and friendly . ... read more

jennifer G. 

on Birdeye

4 years ago

I just went to the care today clinic at ETMG. My appointment was a walk-in drug screening for a new job. I was greeted nicely at the door to take my temp and was given the Covid-19 questions. All staff made sure that everyone felt accommodated by why they were there and my wait time was not long. The nurse that took me back was super nice and explained the process well. The doctor that did my physical not only took the time to make sure that my physical needs were checked, he asked relatable questions that made sure my ment... read more