East Kootenay Regional Hospital

Jordan Baird 

on Google

11 months ago

I’m a 19 year old boy living on my own, I showed up to Cranbrook Emergency last night due to having a major heart attack, there was one other lady in line waiting, so I quickly said to the nurse I am having a heart attack and need to get in, as I’m trying my very hardest to hold myself up, the pain was a solid 10 or higher, the nurse looks at me and says I understand but you need to wait in line behind the other patients, I said I understand but I’m 100% positive I’m having a heart attack and I’m about to pass out on the flo... read more

helen kennedy 

on Google

11 months ago

I went to Emergency this week, 4 days after a trip/fall injury to my hand. Yes, it is a busy place. Staff were very good! I was kindly acknowledged, and kept informed about my place in triage. When my turn came, the nurses, doctors and imaging staff were respectful and informative. No lectures were given. Considering the renovations underway (doubtless long overdue but not an easy work under pressure best describes it. I was distracted by pain, and thinking of my dear mother-in-law who had passed away 28 years ago in this ve... read more

Chelsea Harris 

on Google

a year ago

Dr. Jacqueline Ngai is amazing. I've broken both my legs over the last 6 years and she is hands down the best orthopedic doctor/surgeon; she actually cares and has an amazing personality as well. She also has a great sense of humor and is all around a great human, very thankful to have had her in my corner.