East Coast Pools LLC

Ed Exley 

on Google

4 months ago

Well stocked pool supply store. Friendly knowledgeable staff. 

Anne Snyder 

on Google

4 months ago

Disappointed with East Coast Pools — A Frustrating Experience Despite Initial Positives Up until the last few interactions, I had mostly positive things to say about East Coast Pools. Everyone I initially interacted with was respectful and kind, and I made a point to compliment their professionalism and even passed that feedback along to their supervisor. That’s what makes writing this review difficult—I delayed posting because I had mixed feelings. While they were friendly and did a decent job at times, the service became i... read more

Anne Snyder 

on Google

4 months ago

Reply to response received from East Coast Pools: Hi Tara, Thank you for your response. I’m not surprised that I received a reply within an hour of posting a Google review—though I find it ironic that it took public feedback to warrant that level of urgency. When I had tried to engage directly through multiple phone calls, messages, and patient follow-ups, I received silence in return. That alone is disappointing. Regarding the Polaris, I noted its condition in May when family visited. It was not connected and the timer was ... read more

Shannon Denbow 

on Google

6 months ago

Professional, fast and friendly. Thank you so very much!