East Coast Appliance - Chesapeake, VA

Tiena Wayne K. 

on Birdeye

2 years ago

Our refrigerator went out unexpectedly and rather than going to the big box stores, we drove more than 30 minutes to East Coast Appliance. Having purchased with them before we decided to try and support them over the bigger companies. We have purchased from the scratch and dent section before, but this time the damage on these items were far too much so we continued looking. After finally finding a refrigerator we could live with we began to make our purchase. Because we live 4 miles outside the delivery area we were cha... read more

Lori P. 

on Birdeye

2 years ago

The worst company I have ever dealt with! Had to reach out to the Attorney General for help. Pure incompetence on every level with Fredericksburg location!! 

Catherine C. 

on Birdeye

4 years ago

BUYER BEWARE! I have never written a negative review before, so here goes: Please read the “return” policy before dealing with East Coast Appliance. “If the appliance has been taken out of the box, the appliance is yours” is the bottom line of their policy. When the technician installed my wall oven, I voiced a concern about the amount of air that was coming out of the vents. I do understand that this ventilation is important to keep the inner workings cool. However, the air is so strong that it can blow out a candle from... read more

Rick D. 

on Birdeye

7 years ago

My wife and I were looking for a gas stove. Thomas Stovall was our sales rep and was most accommodating on finding one that met our needs. Not only did he find 1 for us, he took the time to explain the inner workings and set up delivery time that worked around our schedule. We had some questions after delivery, called service, they came and fixed our problem. I would recommend ECA for all your appliance needs!