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EarthLink
- Internet Service Providers
- Atlanta, GA
About this business
Location details
980 Hammond Drive suite 400, Suite 400, Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
Terrible company!! Do not use!! They are sketchy, grimy, and steal your money!! They lied to us and told us EarthLink was the only internet we could get in the area we moved to. They lied and we will be getting spectrum now. Make sure you mail your equipment in 30 days and have a receipt to prove it or they will take 400 out of your account. They only give you about 4 days worth of data and if you go over your internet will go out until you pay them more money for more data. Worst internet company ever!! Beware! Ps. SAMANTHA... read more
DO NOT USE THIS COMPANY. I had this for approx 3 was. I paid more for extra data usage the the highest priced internet services on this planet. I ended up ordering a satellite internet company that actually had unlimited data. I tried to call customer service and could never get thru to cancel the service. They hit my son's debit card (which was only to use for initial payment) for another month of service and their equipment had already been unplugged from my home. All of the extra data we had to pay were coming from my ac... read more
Tried to start services. Paid, then spent days chasing tech support around to find out why no service. My calls were being "escalated," but never a return call. Finally just had to dispute charges w bank for them to respond. Sending box back.
I warn anyone looking for internet service to avoid this company. I have called 5 different phone numbers. The AI answers and recognizes me as a valued customer. Then proceeds to transfer me to technical support or billing and then hangs up on me. I consider this to be poor service. I also should be able to connect 10 devices. However only one TV is connected. Poor service again.
I don’t have a good thing to say about my experience with this company. I feel their company doesn’t screen their employees to fully explain their business setup to get their business ,my experience was a rush to get me signed up with a installation fee and not letting me know I would need the first month bill the next day after the installation.Which is not what I wanted or could afford because I am a disabled veteran on a fixed income. So I wouldn’t recommend this company by any means.They are only in it for profit, and th... read more
Frequently asked questions about EarthLink
How is EarthLink rated?
EarthLink has a 3.5 star rating with 715 reviews.
When is EarthLink open?
EarthLink is closed now. It will open tomorrow at 9:00 a.m.
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