Earl Grey Dental Practice

peter macdonald 

on Google

a month ago

Terrible practice. Was there for ten years and missed and appointment back in 2022 and missed one in 2023. I called up for an app in 2024 and they had deregistered me! Never warned me or communicated any problem to me at all and then were clearly very happy with themselves to get rid of me. Very rude and unprofessional 

Oh My 

on Google

5 months ago

I booked an appointment a month ago, I received an email telling me that my appointment had been cancelled. After several attempts I try to speak to someone on the phone ( Took me 2 days!) They told me that the next appointment would have been a month after (May 8th) Today I was contacted to let me know that my appointment (for which I waited a month) had been canceled again and moved to Friday afternoon, in a day i can't attend. If you are with the NHS don't waste your time with this dentist. 

N 

on Google

6 months ago

I cannot afford private fees so I had to search for a while until I found a practice that was accepting NHS patients. I was able to get an appointment here, I had to wait three months but I was willing to do that if it meant not having to pay. After waiting several months, a mere two weeks before my appointment I receive an email that my appointment had been cancelled with no explanation given. I called the practice with no answer and received no response to my messages either. This proves once again that having a dentist is... read more

Morgan D 

on Google

6 months ago

It was my first time going to a dentist outside of my home country. I understand that my appointment was through the NHS, but it was very rushed and fast. I spent about 5 minutes in total in the dentist room. My teeth were briefly looked at and then x rays were taken. While waiting for the x rays the dentist said she would remove the plaque from my teeth. I didn’t hear what she said at first and was confused. When I said that I was confused as to what was going on because everything was happening so quickly she explained aga... read more

Irina C 

on Google

9 months ago

Have been trying to get hold of them for 3 hours now together with my Partner for the emergency issue, cannot believe there is nobody at reception who is able to pick up the phone for so long!! Will be filing a formal complaint.