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Ear Nose & Throat, Surgeons of Western New England LLC
- Healthcare
- Springfield, MA
About this business
Location details
100 Wason Ave Ste 100, Springfield, MA, 01107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ladies in the front desks are so rude and nasty didn’t let me finish my sentence hung up on my face the staff is ok but sometimes I feel rush through my visit like they don’t listen to ur concerns not all of them but some like their there for a paycheck not the patient it’s how it feels when I say something is bothering don’t bother to look again just says no everything’s fine instead of making the patient feel good about their visit and their needs are meant.
Waited almost a year for an appointment for them to cancel it then reschedule me 6 months out after calling 4 days in a row waiting on hold over 30 minutes each time. Finally got somone on the last try and she was the most rude person ever and very combative saying "ive never had an appointment here" yet i have texts messages from their office confirming and an online link, then they call me a week later today saying they were canceling me because I was kicked out of the practice for rescheduling two appointments 10 years ag... read more
This is the worst medical clinic I have ever seen. The call waiting time always takes more than an hour and even longer. Plus, they have a lunch break that lasts more than an hour. Even in their waiting room on site, it takes a long time to see the doctor for just a few minutes.
Frequently asked questions about Ear Nose & Throat, Surgeons of Western New England LLC
How is Ear Nose & Throat, Surgeons of Western New England LLC rated?
Ear Nose & Throat, Surgeons of Western New England LLC has a 2 star rating with 191 reviews.
When is Ear Nose & Throat, Surgeons of Western New England LLC open?
Ear Nose & Throat, Surgeons of Western New England LLC is open now. It will close at 5:00 p.m.
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