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Eagle Ridge Resort & Spa
- Resorts
- Galena, IL
About this business
Specialties: Tucked among the Galena Territory's 6,800 rolling acres of pristine woodlands and open countryside, Eagle Ridge Resort & Spa offers "country elegant" hotel accommodations and rental homes and villas only minutes from the quaint shopping and dining of Galena, Illinois. Rated among Midwest Living's "45 Midwest Resorts We Love" and surrounded by miles of hiking and biking trails, Eagle Ridge Resort is a gateway to boundless adventures and activities, from four award-winning championship golf courses and the luxurio... read more
Location details
444 Eagle Ridge Dr, Galena, IL, 61036, United States
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RecommendedMy husband and I celebrated our anniversary here this past week. The resort and staff were magnificent.
We were very unhappy with the house. Dirty, cobwebs, broken fixtures, mouse dropping.
I recommend a full body massage with hot stones and foot exfoliation. Joyce was my massage therapist and she did an excellent job. The staff is nice & the villa we stayed in was really nice, clean, and quiet.
The staff are friendly and the service is good. I expected the rooms to be better though. The interiors and bathrooms need to be upgraded. The restaurant was good for breakfast and pizza.There was a good shuttle service as well. Location was fantastic and lots of outdoor activities besides Golf. Mainly hiking trails and horse riding trails.
We rented the 4 bedroom house and it was in good condition. Customer service was good and prompt when call to address our concerns. The scenery was very peaceful and beautiful.
Business response:
Thank you, Kay, for your recommendation. It was a pleasure to be of service to you at the resort and we are thrilled you were able to enjoy the peaceful and magical scenery.
Eagle Ridge hosted our wedding! They were amazing from the first time we toured the facilities until we left for home! Beautiful, place to visit and to hold a wedding! Maggie is AMAZING!
Golfing was great, people were nice, but the room smelled horrible and was very dirty, had to go and get clean towels because those were dirty too. Waited the 2nd day for someone to come and spray and clean, no one showed up. The washroom on the General course was filthy and had feces on the toilet and up to the rim in the toilet bowl. Disgusting! I think next time we'll stay at the Radisson or somewhere else, not worth 200.00+ a night. its a shame because its a great location and place to go. sad
fantastic place to stay, great fun, fantastic food and drink
My family rented 3 villas for two nights and 3 days. Our total was over $7,000. We rented the 7 bedroom 7 bath distinctive home, a 6 bedroom villa (611), and a 1 bedroom villa. VERY VERY nastu the distinctive home oven looked like it has NEVER been cleaned, the range and stove were both nasty as well. The 6 bedroom home main level bathroom mold in and around entire shower refrigerator had to be cleaned after arrival. NEVER they need upgrades and a better cleaning service. TERRIBLE
Frequently asked questions about Eagle Ridge Resort & Spa
How is Eagle Ridge Resort & Spa rated?
Eagle Ridge Resort & Spa has a 4.4 star rating with 1,769 reviews.
When is Eagle Ridge Resort & Spa open?
Eagle Ridge Resort & Spa is open now. It is open 24/7.
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