Dutch Miller Service Center

Thomas Buscher 

on Google

a month ago

Tommy is the best service advisor always on top of his game. Great about keeping the customer updated about vehicle service needs. He cares about doing it right or making it right to the best of his ability. He does not do the work he is at the mercy of the mechanics and getting to do there best. You can kill the messenger he is just the middle man. It is a very hard job and people want to blame him if something doesn’t go right and he is on your side 

Jim Marshall 

on Google

6 months ago

You may pay a little more initially, but the service is being done by properly trained staff. In the long run, I have found out by experience, it is less expensive to have the work done once here rather than have it done by Jack-legs first then bringing the vehicle to Dutch Miller to have the mistakes made by other fixed second. Trust the professionals! 

Char Elliott 

on Google

10 months ago

I wish I could leave ZERO stars. 1) They won't answer the phone half the time, 2) They set appointments 2-3 weeks out and won't even diagnose so I can get a rental. 3) They diagnose it as a non-warranty issue...battery, and we know it's not that. 4) They charge $185 for the diagnosis and about $350 for the battery. You may as well bend over. Last Kia I EVER buy, and it's all due to Dutch Miller service department. 

Carol Blankenship 

on Google

10 months ago

Took my Subaru in due to TPMS coming on and no reading of tire pressures. Sensor was stated as cause and replaced at $264 parts and labor. In less than a mile after driving off the lot the light came back on and tire pressures could not be read. When I called to tell the service department that it wasn’t working, they said they would have to replace it. I asked if that would be at no cost since their first attempt didn’t work. I was told no, it was a different sensor that had gone bad. Really? And just coincidentally it went... read more

Craig Burdette 

on Google

11 months ago

Was told I needed a front end alignment, but tire pressure was not checked. There were no wrench marks on front end components. Cost me $129.00. I put air in tires myself after returning home. I am losing confidence in this service department