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2609 N Duke St # 303, Durham, NC, 27704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just called the billing dept to move my business from a more expensive imaging provider to DRA. The service on the phone was so unhelpful that I’ve decided to keep the more expensive appointment at a competitor than hope to save money here because I do not feel these people have a competent billing team. No point in having to deal with them later if they screw up the billing codes, etc.
Es complicadisimo realizar los pagos de sus facturas y no tiene. Una oficina donde uno pueda ir a realizar los pagos o informarse
Never received any bill they claimed they sent to me, even after following up 3 times (with the agents confirming on the phone that they would send it “again”)…
Their billing department is miserable. I will actively avoid going to any Durham radiology for the experience I had with them. Recommend you do the same.
The actual service was good but the billing department is not. It can take up to a week for the website to reflect payment. I also saw a pending charge on my account for a bill that was previously paid in full for the exact same amount despite only paying the bill once. I was told the only thing they can do is the charge hit then refund it.
Durham Radiology Associates Inc has a 2.2 star rating with 6 reviews.
Durham Radiology Associates Inc is open now. It will close at 6:00 p.m.
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