Durham Crisis Response Center

L Chelle 

on Google

a week ago

I was disappointed with my experience at the Durham Crisis Response Center. Considering that many of the people coming through these doors may be dealing with domestic violence, fear, trauma, and extremely difficult situations, I expected a much more compassionate and professional environment. The overall approach felt awkward and the energy was uncomfortable. The front desk in particular came across as aggressive rather than welcoming or supportive. I understand that staff may deal with a lot of different personalities and ... read more

Susan Cates 

on Google

a week ago

Do they really care about victims? These women don't want to go out of their way to help, that mailing an application is going out of their way when their job is to help victims. I requested the application to be mailed to me (twice) instead of coming downtown in person and they wouldn't do it and stopped replying to my emails. UPDATE They finally answered my last email and said they sent the application. I emailed back that I didn't receive it. Nothing. I'm still waiting. 

Susan Cates 

on Google

a month ago

Do they really care about victims? I requested application to be mailed to me twice instead of coming downtown in person and they wouldn't do it and stopped replying to my emails. 

Stephanie A. 

on Google

7 months ago

I visited DCRC some time ago seeking support. While I ultimately did receive the help I needed, my experience was mixed. During my visit, I interacted with Cheryl, who I felt was unprofessional. At one point, it seemed like her voice was raised in the hallway talking to either other people seeking services or colleagues, which was very upsetting for me and felt re-traumatizing given the nature of why I was there. I would say this is not a space for individuals with that attitude working with victims. That said, I want to ack... read more