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Durable Radiator & Autobody

2.7

About this business

Durable Radiator & Auto Body, Inc. offers auto body repair, full mechanical service, 24 hour towing, car/truck rental and auto/industrial radiator repair. Also, an AAA certified facility, S/P2, I-car and ASE certified. 

Location details

393 Thomaston Ave, Waterbury, CT, 06702, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat7:30 a.m. to Midnight
SunClosed
2.718 reviews
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Chris G.'s profile image
12 years ago

Thank you! My car died on the way from South Carolina to Maine on the highway. I called AAA and a driver from Durable came out to tow my car. He was very nice and even called ahead to the shop to let them know I was coming in, and was on a crunch for time. (I needed to be there the next day to help my son move out of college) After the driver dropped me off at Durable, the service manager was very helpful in explaining what happened to my car, and how it would be a lengthy repair, however he had talked with the mechanic work... read more

Sharon M.'s profile image
13 years ago

Do not go here My car was towed down to Durable by AAA. The battery was dead. Before having them do the repair, my sister came down to try and jump it. With both of us being girls we have never jumped a car. I went in to the shop and asked if they could at least set the wires up. They said it was a liability issue. I can understand that but could at least tell us where the wires go. I then called my dad to see if he could help. They watched out the window the whole time. We got it started and I went in the shop again to tell... read more

G H.'s profile image
13 years ago

TERRIBLE AUTO BODY AND DOES NOT HONOR LIFETIME GUARANTEE!! TERRIBLE AUTO BODY AND DOES NOT HONOR LIFETIME GUARANTEE!! Originally brought my car in for an accident 8 years ago (front bumper, head light covers, quarter panel and door) and was given a "lifetime" guarantee. I had to bring it back FOUR times within a year to have it repainted and fixed correctly (first time the paint didn't match, second time there were two full hand prints in the clear coat, third time they put the head light cover on wrong so it scraped all the... read more

Nickole M.'s profile image
Nickole M. 
14 years ago

2 Strikes Your Out I didnt even want to give them one star. I have been to Durable twice because my car broke down and AAA told them to pick me up. BOTH times they looked at my cars they quoted OUTRAGEOUS prices for the cost of repair. They seem very nice and helpful until you say you don't want them to do the work. For both cars I got the work done with QUALITY service and a MUCH cheaper price. I would NOT recommended this business to anyone.....unless you want to overpay for work. 

Margery E.'s profile image
Margery E. 
17 years ago

Top Notch and Full Service I have relied on Durable for several years, both for maintenance and repair of my 1995 Honda, and I have found them to be very trustworthy and knowledgeable. Everything they have fixed has been fixed right the first time. They are very helpful and it really is handy to have an Avis rental car office on-site, too. 

Jonathan W.'s profile image
Jonathan W. 
17 years ago

Best & most honest full service repair facility around! Durable repaired my 2001 Audi after a car accident.They towed the vehicle to their facility via their flat-bed.The office staff was knowledgeable and courteous, even assisting me in calling my insurance co.They have Avis car rental right on their premises.I was shocked to receive regular updates from them via email, even photos of my car during the repairs! 

George F.'s profile image
17 years ago

Nice family owned business Durable does great work in a timely fashion they are a friendly family owned business who is willing to work on your schedule and with you. THey do excellent repairs. My wifes car was wrecked in an accident and they repaired it so well you couldn't tell it was ever damaged. 

beth c.'s profile image
18 years ago

Not Hiqh Quality Work I used them once for autobody repair after an accident and was pretty disappointed. I had used another shop in the past that was great-after this repair you still new the car had been damaged. We also had to take the car back 2 or 3 times because things were not fixed properly. 

Frequently asked questions about Durable Radiator & Autobody

How is Durable Radiator & Autobody rated?

Durable Radiator & Autobody has a 2.7 star rating with 18 reviews. 

When is Durable Radiator & Autobody open?

Durable Radiator & Autobody is closed now. It will open tomorrow at 8:00 a.m. 

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