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Dunn Tire

3.0

About this business

Location details

744 Ridge Rd E, Rochester, NY, 14621, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
3.09 reviews
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Jordan Spencer's profile image
Jordan Spencer 
recommend  Recommended
6 years ago
Jordan Spencer's profile image
Jordan Spencer 
recommend  Recommended
6 years ago

I called ahead to schedule an appointment for a tire mount during a weekday, and was annoyed at how long the service took to complete, while walk-ins seemed to get completed sooner. A few days later I filled out one of those surveys that they email to you regarding customer satisfaction and I expressed my displeasure with the lengthy service time. I didn't expect any sort of response and only hoped that somewhere my annoyance would be noted; however, within an hour I received a personal email asking me to describe my experie... read more

Mary Jo Noce's profile image
Mary Jo Noce 
7 years ago
Melissa Ray's profile image
Melissa Ray 
7 years ago

Worst customer service ever. Purchased 40000 mile tires back in Oct 2016. Have been getting tire rotations every 5000 miles. Brought my car there yesterday and they told me that they recommend that i replace my tires soon. Are they nuts!? I haven't even put 17000 miles on these tires. They also told me the tires I got weren't great tires, although those are the ones THEY recommended that I get. I had a "bubble " on 1 of my tires and they wanted to charge $85 for a new tire, but when I bought the tires I was told they were un... read more

Robert Schnable's profile image
Robert Schnable 
7 years ago

They mounted the wrong size tire I wanted then couldn't mount the size Goodyear tire I originally bought .Had to settle for a brand I didn't want .And while mounting and dismounting my original equipment polished aluminum rims they scratched each one.Have pics which I couldn't post. So if you have a car that's more than just basic transportation for you, I'd think twice 

Mel Tex's profile image
Mel Tex 
10 years ago

Great custom service and advise and expert mechanical service. Thank you Paul and Marisa. 

Eileen West's profile image
Eileen West 
10 years ago

Everyone was friendly and helpful. While waiting for my car, I read the paper, had a cup of coffee and a bottle of water. The waiting area was clean and neat. The best part of my morning was that my car was ready in less than an hour. I will go back to Dunn anytime. 

Heather Partridge's profile image
Heather Partridge 
11 years ago

Frequently asked questions about Dunn Tire

How is Dunn Tire rated?

Dunn Tire has a 3 star rating with 9 reviews. 

When is Dunn Tire open?

Dunn Tire is closed now. It will open at 8:00 a.m. 

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