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744 Ridge Rd E, Rochester, NY, 14621, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | 10:00 a.m. to 3:00 p.m. |
I called ahead to schedule an appointment for a tire mount during a weekday, and was annoyed at how long the service took to complete, while walk-ins seemed to get completed sooner. A few days later I filled out one of those surveys that they email to you regarding customer satisfaction and I expressed my displeasure with the lengthy service time. I didn't expect any sort of response and only hoped that somewhere my annoyance would be noted; however, within an hour I received a personal email asking me to describe my experie... read more
Worst customer service ever. Purchased 40000 mile tires back in Oct 2016. Have been getting tire rotations every 5000 miles. Brought my car there yesterday and they told me that they recommend that i replace my tires soon. Are they nuts!? I haven't even put 17000 miles on these tires. They also told me the tires I got weren't great tires, although those are the ones THEY recommended that I get. I had a "bubble " on 1 of my tires and they wanted to charge $85 for a new tire, but when I bought the tires I was told they were un... read more
They mounted the wrong size tire I wanted then couldn't mount the size Goodyear tire I originally bought .Had to settle for a brand I didn't want .And while mounting and dismounting my original equipment polished aluminum rims they scratched each one.Have pics which I couldn't post. So if you have a car that's more than just basic transportation for you, I'd think twice
Great custom service and advise and expert mechanical service. Thank you Paul and Marisa.
Everyone was friendly and helpful. While waiting for my car, I read the paper, had a cup of coffee and a bottle of water. The waiting area was clean and neat. The best part of my morning was that my car was ready in less than an hour. I will go back to Dunn anytime.
Dunn Tire has a 3 star rating with 9 reviews.
Dunn Tire is closed now. It will open at 8:00 a.m.
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