This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dunn Tire
- Tires
- Lancaster, NY
About this business
Location details
3524 Walden Ave, Lancaster, NY, 14086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I always had great experience at Dunn tire until today. They always were helpful not today. Been doing business with for years. 3:00pm I stopped because I had nail in tire. Leaving for vacation in few days. They told schedule appointment for next week. This Delaware & Hertel store. They didn’t even offer to look at for me. I WILL NEVER do BUSINESS with THEM AGAIN. No customer service.
1 1/2 for a inspection then try to tell me my ball joints are bad and making a loud noise...liar 1 star
9:00 appointment for tire rotation and oil change. Finally an hour and a half later my truck was done with a $97 bill for an oil change. Never again
Customer service sucks!!! Don’t waste time or money like I did and WONT again.
Made an appt for a service they said they could complete only to find out 5 days later they couldn't complete the job all the while they had my 2 tires just sitting in there store, it took me the customer to call more than once to find out what the heck was going on, I even signed a work order yet they claim they dont offer that service unless your tires are bought only from them. Liars from the start, never would I recommend them, go elsewhere!
Recommended
RecommendedI called ahead to schedule an appointment for a tire mount during a weekday, and was annoyed at how long the service took to complete, while walk-ins seemed to get completed sooner. A few days later I filled out one of those surveys that they email to you regarding customer satisfaction and I expressed my displeasure with the lengthy service time. I didn't expect any sort of response and only hoped that somewhere my annoyance would be noted; however, within an hour I received a personal email asking me to describe my experie... read more
Awesome service yesterday for tire rotation. I had the free alignment check and they said it looked great and didn't need it. They could have easily said otherwise but they were honest!
Thursday June 28, 2018. I called the Walden Ave Lancaster store at 3:48 p.m and asked if they plugged tires still? The employee on the phone said they don't but, they patch holes. I asked when the best time would be to get it done. He said if ya bring it in now we can have it done before 6p.m today. I dropped it off at 4 p.m and left for home. 5:55 p.m and no call. So, I drove to the location since I live in the village of Lancaster. I walk in and was told I would be next by an employee. The managers reaction was oh, I have ... read more
Frequently asked questions about Dunn Tire
How is Dunn Tire rated?
Dunn Tire has a 4.6 star rating with 1,435 reviews.
When is Dunn Tire open?
Dunn Tire is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com