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Duncan Family Healthcare

3.2

About this business

Duncan Family Healthcare is an interdisciplinary mental health clinic providing efficient, evidence-based, compassionate care to the Reno/Sparks Community. Our mission is to provide personalized, high-quality care to improve the health in our community. We have created a practice that we believe in and choose for our own family members. 

Location details

4773 Caughlin Parkway, Reno, NV, 89519, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
FriClosed
SatClosed
SunClosed
3.2106 reviews
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Sam Shick's profile image
Sam Shick 
on Google
2 months ago

Dulce and the team were incredible. 

Jessica G's profile image
Jessica G 
on Google
2 months ago

Dr. Dunken is so amazing and everything when I first met him and everything I never thought in 1 million years he would just abruptly just drop me because he thought I had to be in some classes or something to be on drugs or meetings or whatever but I put myself in outpatient rehab and he just let me go so I’m trying to get a hold of him 

Bri Anna Pauly's profile image
Bri Anna Pauly 
on Google
3 months ago

Communication from the office staff is horrendous. That is, if you can even get someone on the phone. If something happens where insurance doesn't pay or process something correctly, they don't bother to inform you for MONTHS. Then, when they finally figure it out 6+ MONTHS later, it's next to impossible to get things sorted with the insurance, not that they're ruthless office staff gives half a S*** about that. Instead, you're expected to know that you owe them even though they never bother to inform you until it's 5 minute... read more

Rachel Waynick's profile image
Rachel Waynick 
on Google
3 months ago

Got told of a $200 balance on my account because of an issue with medicaid from 8/17. I've had at least six appointments since then, and this was the first I've heard of it. They demanded immediate payment before I could attend my appointment at 4:15 pm. I was told that I was being rude. I did have a stunned expression on my face, and I asked if I was really expected to come up with $200 instantly without getting a chance to even look into the issue. Michelle said that I could talk to the manager. I heard the ding to let me ... read more

Katy Hansen's profile image
Katy Hansen 
on Google
6 months ago
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Frequently asked questions about Duncan Family Healthcare

How is Duncan Family Healthcare rated?

Duncan Family Healthcare has a 3.2 star rating with 106 reviews. 

When is Duncan Family Healthcare open?

Duncan Family Healthcare is open now. It will close at 6:00 p.m.  

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