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Duke Otolaryngology of Raleigh
- Healthcare
- Raleigh, NC
About this business
Location details
3480 Wake Forest Rd #404, Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I called to schedule and the secretary Tamara was very rude.
First contacted this practice about an appointment in July. First opportunity for a “screening call” with a nurse was in October. On the date of the appointment the nurse canceled due to being sick. Rather than making an attempt to help me get a reasonable rescheduled appointment, was just sent to the normal appointment process which the first available appointment was December. The day of the appointment was waiting for the call with the nurse and the call came from an unknown number and went directly to phone mail. Immedia... read more
One Month Later: NO RESPONSE; also, in reading reviews I noticed that this happened with another patient 5 years ago. I wonder how many people do not complain about no follow-up from Dr Ellison on their MRI. Duke takes your $300 to cover what insurance doesn't pay before they will do the MRI, but they will not contact you after the MRI. I had an MRI 4 weeks ago. No one from ENT at Duke has bothered to contact me concerning the results. I have sent 2 email requests (one to Dr Ellison and one to GRACE NIYONKURU) and made a tel... read more
Scheduling is the worst! Waits 3 months for an appointment for them to only repeat what was already done 3 months earlier and then tell me their next available appointment is 11 months away. Unbelievable!
This is currently for scheduling only. I had an appointment scheduled for today, it's been on my calendar for months. I went to E-check in and the appointment was missing. I looked and they cancelled the appointment back in February. I don't check my chart every day. So now im calling to see if they are available today, because im ready for a hearing aid. (Whole reason for appointment). Who cancels a June appointment in February!!! I will update after I speak with them.
Frequently asked questions about Duke Otolaryngology of Raleigh
How is Duke Otolaryngology of Raleigh rated?
Duke Otolaryngology of Raleigh has a 2.3 star rating with 31 reviews.
When is Duke Otolaryngology of Raleigh open?
Duke Otolaryngology of Raleigh is closed now. It will open tomorrow at 8:00 a.m.
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