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Duke Neurology South Durham
- Durham, NC
About this business
Location details
234 Crooked Creek Pkwy Suite 420, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went to this office for treatment for migraines. I did not have a good experience with the office staff and nurses here. I need prior authorization for a treatment and despite being labeled as urgent it took weeks to get information on this prior auth. The office staff is not in communication with each other and it takes many days to get in touch with someone. After several weeks I was finally told the prior authorization was declined and nobody relayed information to my Dr. so I went months with no further treatment. This l... read more
I see the neurology department here. I was changing care when I came to Dr. Shahs door and was in a very bad state emotionally and physically. They couldn't tell me everything I wanted to know but they changed my life for the better one step at a time. Dr. Shah, her pa lengel, and the whole team in the pt/ot/pool dept at Lenox baker made me a functional person again. I owe them so much gratitude.
Another horrible experience, I waited 6 months for my appointment for them to cancel it with no explanation. I was hung up on three times for asking to speak to a supervisor. They were only able to reschedule my appointment in another 8 Months. I will have waited 14 months to even see a doctor.
Short wait, just a great place
Very disappointed in the care recieved from this office. I want to preface this review by stating that I was assigned a doctor when I called the scheduling line for an appointment, I did not get to choose my provider. Dr. Hartsell does not respond to patient messages through the MyChart portal. I've only been a patient of his since January and already this has happened on three separate occasions. After the second time, he actually addressed his lack of follow through at my appointment, apologized, and promised he would do b... read more
Frequently asked questions about Duke Neurology South Durham
How is Duke Neurology South Durham rated?
Duke Neurology South Durham has a 3.3 star rating with 9 reviews.
When is Duke Neurology South Durham open?
Duke Neurology South Durham is closed now. It will open tomorrow at 9:00 a.m.
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