Duke Health

Rob G 

on Google

4 months ago

Beware - Beware - Beware of their patient billing practices !! My daughter (covered under my benefits) had a procedure that cost $1838 in total. My insurance company was covering $790 of this total which means my net cost should be $1048. So here’s what this company did: They charged my daughter the full amount of $1838 upfront. They told her that the primary on the plan would get the $790 from the insurance company directly. However, what they did instead was indicate on the insurance forms that THEY should get the $790 dir... read more

Dr. Ajit Dixit 

on Google

10 months ago

Excellent service, very professional and friendly 

Sunny Z (Sunny) 

on Google

a year ago

They overcharged me. The billing department never picked up the phone and responded to my voice messages. I contacted them several times since December and now it’s February I still haven’t received their call back. For root canal for only one of my teeth I paid over $1200 (out of pocket) even with insurance. Never had a chance to communicate with them about my overpayment. This review is for Triangle Endodontics - Dr. Safadi. Somehow they changed this page to Duke Health and changed the address from Cary to Durham. Old addr... read more

John Ohrback 

on Google

2 years ago

I had a crown procedure at my normal dentist, with the possibility of a future root canal. Three weeks later, I had major tooth pain and called Duke as directed by my dentist. They had me in by 11am the next morning to relieve the pain. best possible experience you could ask for Dentist was very informative of the procedure and was very pleasant to deal with, as were all the staff members. I highly recommend this doctor and, should the need ever come again, will return.