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Duke Energy Customer Service Center

2.3

About this business

Location details

160 Rush Street, Raleigh, NC, 27603, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.363 reviews
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Heidi Tunnicliff's profile image
Heidi Tunnicliff 
on Google
a month ago

Anne from the Tampering department is that girl. I crashed out on the phone with her & she helped me all the way through it. 🫶 

Ron Melancon's profile image
Ron Melancon 
on Google
4 months ago

I am a public safety advocate a Duke energy tandem axle trailer with a excavator can be detected on 211 and a man lost his life because of Duke energy‘s trailer that most likely did not have the safety chain connected the breakaway cable system on the trailer was defective, and as a result, a man was lost His name is George. I want to see if they try to cover up the fact that they caused a loss of life dangerous trailers.org 

Jeremy Smith's profile image
Jeremy Smith 
on Google
4 months ago

Worst electric company iv ever had to deal with had called 5 times they kept hanging up on me I manage 2 business and will be looking into alternate electric now due to them very unprofessional if was my employee would be fired on the spot ( on top of it since I have got there service it has been out more in the last 6 months then I've had my whole life from all other providers thank you) 

Apostle Rosemary RCN Ministries & OSGA's profile image
Apostle Rosemary RCN Ministries & OSGA 
on Google
11 months ago

I spoke with a very condescending supervisor name Tim as I had called to request to do so. This was after I had spoken to an outsource agent outside the USA on Friday 8/23/2024. I am speaking to the corporate office now to report the rudeness and as the supervisor said let me tell you like this so you maybe able to understand it.As I called to ask about our electric account and get clarification on our bill. Absolutely unacceptable! As I told him it’s a good thing the calls are all recorded. Florida Power is truly missed by ... read more

Thomas Honeycutt's profile image
Thomas Honeycutt 
on Google
2 years ago

Been hacked Someone has taken control over your systems 

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Frequently asked questions about Duke Energy Customer Service Center

How is Duke Energy Customer Service Center rated?

Duke Energy Customer Service Center has a 2.3 star rating with 63 reviews. 

When is Duke Energy Customer Service Center open?

Duke Energy Customer Service Center is closed now. It will open tomorrow at 9:00 a.m. 

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