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160 Rush Street, Raleigh, NC, 27603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Piss poor customer service
My a/c unit burned up because dukes equipement failed and shorted my equipement out and they say they are not responsible, which is crap
Duke Energy has continued to associate the wrong apartment number with my account and billing information. For the past two months, I have received mail addressed to different individuals who do not live at my address, showing that my service information was not properly corrected. Last month in May it was two different people. This month of June another individual was added making the total three. I have noticed a pattern. Duke Energy previously claimed the issue was resolved, but the incorrect mail continues to arrive desp... read more
Duke Energy Customer Service Center has a 2.2 star rating with 73 reviews.
Duke Energy Customer Service Center is open now. It will close at 6:00 p.m.
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