Duke Energy Customer Service Center's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Duke Energy Customer Service Center

2.2

About this business

Location details

160 Rush Street, Raleigh, NC, 27603, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.273 reviews
Select a rating
Rico Pretorius's profile image
Rico Pretorius 
a month ago

Piss poor customer service 

John Buckley's profile image
John Buckley 
a month ago
charles kelley's profile image
charles kelley 
2 months ago

My a/c unit burned up because dukes equipement failed and shorted my equipement out and they say they are not responsible, which is crap 

Michael Hendershot's profile image
Michael Hendershot 
2 months ago
Katrina Hayes's profile image
Katrina Hayes 
4 months ago

Duke Energy has continued to associate the wrong apartment number with my account and billing information. For the past two months, I have received mail addressed to different individuals who do not live at my address, showing that my service information was not properly corrected. Last month in May it was two different people. This month of June another individual was added making the total three. I have noticed a pattern. Duke Energy previously claimed the issue was resolved, but the incorrect mail continues to arrive desp... read more

Frequently asked questions about Duke Energy Customer Service Center

How is Duke Energy Customer Service Center rated?

Duke Energy Customer Service Center has a 2.2 star rating with 73 reviews. 

When is Duke Energy Customer Service Center open?

Duke Energy Customer Service Center is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com