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3308 NC-5, Aberdeen, NC, 28315, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Worst customer service EVER. I have been living in a property for 2 weeks and still have not been able to get my power on, because the PREVIOUS tenant did not pay their bill. I was asked to then send in my lease to show that I was not affiliated with the address prior, which I did. After it was proven that my lease just started. NOW they are saying the proper owner needs to pay the bill. I have never in my life experienced this with a company. AT first it was they needed to verify that I am not the previous tenant now its an... read more
Horrible...I wish it was another option for power in the area...would appear that at least 50% of employees are ignorant and useless! Pay extra for insurances/warranty to house wiring. It's been 4 days without AC waiting on an inspection only for someone to now tell me it could be a week before a contractor contacts me to setup an inspection. Whenever I contact duke for anything I get employees with tons of attitude(its easy to hide behind a computer screen). If Duke energy is the only power source in your town I would recom... read more
canceled my service out of nowhere without telling me. Made me create a new account which took hours due to the rep and the supervisor being too lazy and complacent to actually try and help. Three hours later and a third rep, was able to create the account no issues, HOWEVER, now because of the time of day, they won’t come turn my power back on till the next day because it’s a “new account”?!?!
Very ride staff. I tell you what God see what you are doing, you don't think you will answer by to him? You suffer from mental health issues, and I feel sorry for you.
Duke Energy Corporation has a 1.8 star rating with 10 reviews.
Duke Energy Corporation is closed now. It will open at 9:00 a.m.
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