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Duke Energy Corporation

1.8

About this business

Location details

3308 NC-5, Aberdeen, NC, 28315, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.810 reviews
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Mary Reed's profile image
Mary Reed 
on Google
4 years ago

Worst customer service EVER. I have been living in a property for 2 weeks and still have not been able to get my power on, because the PREVIOUS tenant did not pay their bill. I was asked to then send in my lease to show that I was not affiliated with the address prior, which I did. After it was proven that my lease just started. NOW they are saying the proper owner needs to pay the bill. I have never in my life experienced this with a company. AT first it was they needed to verify that I am not the previous tenant now its an... read more

Shaun Martin's profile image
Shaun Martin 
on Google
4 years ago

Horrible...I wish it was another option for power in the area...would appear that at least 50% of employees are ignorant and useless! Pay extra for insurances/warranty to house wiring. It's been 4 days without AC waiting on an inspection only for someone to now tell me it could be a week before a contractor contacts me to setup an inspection. Whenever I contact duke for anything I get employees with tons of attitude(its easy to hide behind a computer screen). If Duke energy is the only power source in your town I would recom... read more

Joe & Christine Bartel's profile image
Joe & Christine Bartel 
on Google
5 years ago
Chris Tappenden's profile image
Chris Tappenden 
on Google
5 years ago

canceled my service out of nowhere without telling me. Made me create a new account which took hours due to the rep and the supervisor being too lazy and complacent to actually try and help. Three hours later and a third rep, was able to create the account no issues, HOWEVER, now because of the time of day, they won’t come turn my power back on till the next day because it’s a “new account”?!?! 

The Greatest's profile image
The Greatest 
on Google
5 years ago

Very ride staff. I tell you what God see what you are doing, you don't think you will answer by to him? You suffer from mental health issues, and I feel sorry for you. 

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Frequently asked questions about Duke Energy Corporation

How is Duke Energy Corporation rated?

Duke Energy Corporation has a 1.8 star rating with 10 reviews. 

When is Duke Energy Corporation open?

Duke Energy Corporation is closed now. It will open at 9:00 a.m. 

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