Duke Energy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Duke Energy

1.6

About this business

Location details

Kinston, NC 28504, Kinston, NC, 28504, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.635 reviews
Select a rating
Nate Kirby's profile image
Nate Kirby 
a week ago

Good luck finding anyone remotely intellegent when it comes to setting up service for a business. Most utility companies are horrible anyway, but these people take it to a whole new level of bad customer service and gross incompetence. The website wouldn't schedule a service date. I called in and was told to use the website (which clearly wasn't working). Once I explained this, it took not one, not two, not three, but FOUR different representatives before I reached someone that could accomplish the basic task of switching th... read more

Ethan Rawling's profile image
Ethan Rawling 
3 months ago

Powers been out 8 plus hours and counting. New estimates have it being out for over 13 hours. Who ever works the phones seems equally as clueless to what’s going on as anyone else. And hard to imagine the the year of 2025 that electricity can take this long to be repaired. 

Ghostlynsx _'s profile image
Ghostlynsx _ 
3 months ago

Worst company even png sucks everything duke touches sucks 100 degrees weather and they take their sweet time fixing it 

Becca Garcia's profile image
Becca Garcia 
7 months ago

My electric bill from Feb 2023 went from 178 to 378 in Feb 2025. That's an increases of 2400 a year and i just don't believe inflation post covid is to blame. We're being exploited and i am writing the governor and our congressman for investigation. 

spencer higgs's profile image
spencer higgs 
8 months ago

Prices have jacked up $250 in the last 3 months. Ridiculous... If the bill gets any higher it'll be hanging out with Snoop Dog. Price gouging to it's core! 

Frequently asked questions about Duke Energy

How is Duke Energy rated?

Duke Energy has a 1.6 star rating with 35 reviews. 

When is Duke Energy open?

Duke Energy is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com