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Duke Energy

1.7

About this business

Location details

411 Fayetteville St, Raleigh, NC, 27601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.7200 reviews
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James Elledge's profile image
James Elledge 
on Google
2 weeks ago

If i could do negative stars I would. I have been a Duke Energy business customer for over 20 years. We moved locations in October of last year and even though we had never had a late payment with them, because we moved they forced us to put down over 2000 for a security deposit. The years we were with them meant absolutely nothing to them. So we are paying our bill along with extra to pay for this ridiculous security deposit. We just made a payment for $983 on the 2nd of April. I get a call from someone this morning saying ... read more

Ben Hull's profile image
Ben Hull 
on Google
a month ago
Trevor Boswell's profile image
Trevor Boswell 
on Google
2 months ago

Absolute god awful company. Somehow my electric charges have gone through the roof and according to them my usage has skyrocket from last year, when last year at this time I was home all day long. Now I’m not home all day and my usage is way up compared to last year?. They are crooks, stealing money from customers and overcharging for electric services. Not to mention all the ridiculous fees they charge you monthly. This past month i had a storm restoration fee? Are you kidding, the s*** they are sticking to people is absolu... read more

Barbara Smalls's profile image
Barbara Smalls 
on Google
2 months ago
Olivia Originals's profile image
Olivia Originals 
on Google
3 months ago

Thank you Duke Energy. 'Keay', your customer care representative is professional & courteous in helping 'Duke Energy' customers understand their billing process🇺🇸 Your Satisfied Senior Customer, DOB 

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Frequently asked questions about Duke Energy

How is Duke Energy rated?

Duke Energy has a 1.7 star rating with 200 reviews. 

When is Duke Energy open?

Duke Energy is closed now. It will open at 9:00 a.m. 

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