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Duke Energy
- Electricity Suppliers
- Charlotte, NC
About this business
Location details
Charlotte, NC 28214, Charlotte, NC, 28214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The outages have been frequent and insane. I have a baby that I need to take care of. And I have automatic pay set up with my bank and I have 2 delinquent past charges due for the last 2 months when I have not had an issue since I moved in with the payments coming out of my account. I call and there's almost never an agent available.
The worst customer service experience you’ll ever have.
It’s been 12 hours since our power has been out and first they said 2:30am then 4:00am and now 12:00pm hopefully it’s back on
I called Duke Energy Tuesday and 2 trucks came out, they waited 3 hours but no pole delivered. Duke said pole would be replaced this week. I called today, it won't be replaced till next week. Thunder storm predicted for this evening. It's across a one lane gravel street from my driveway. Duke Energy sucks!!!!
Frequently asked questions about Duke Energy
How is Duke Energy rated?
Duke Energy has a 1.8 star rating with 64 reviews.
When is Duke Energy open?
Duke Energy is closed now. It will open tomorrow at 9:00 a.m.
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