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Duke Energy
- Electricity Suppliers
- Durham, NC
About this business
Location details
4412 Hillsborough Rd, Durham, NC, 27705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our transformer blew out last night on our house on Willett Road. Duke Energy was called and a technician came shortly after our call. Then a team of technicians came and repaired it within several hours! God bless each and every one who responded and fixed the problem! From the bottom of my heart THANK YOU!!! ❤️❤️❤️
Got off work the morning of 07/26/25, I went to sleep and woke up to uncomfortable heat approx 10:50am . Received a notification from the energy company saying that the power was going to be out for a few hours and will be turned back on at 3pm. Couldn’t shower couldn’t eat food. Had to worry about food in the Refrigerator not spoiling. They sent out another message that it wouldn’t be fixed until 6 PM. When 6 PM came they sent out another one. Said it wouldn’t be fixed till 830. Who’s going to reimburse perishables. What to... read more
I feel incredibly stupid shouting into the void but here goes. I moved in April to a new apartment and created a new account. I setup the autopayment for this new account that was identical to my old autopayment using duke energy. Completed my move. When my old apartment's lease was up, duke energy closed the account as I requested but removed ALL of my autopay info including for my current apartment. A token late fee and a ding on my credit report later, I called in twice to understand why this happened but both representat... read more
out of power from tree limb and duke energy doesn't make reconnection a priority - people living in the house, well water so no water without power, going on three days so food in fridge all trash, 90+ heat for almost 3 days. They were out in 30 min to disconnect, guess that's their priority People say to lie and say you have a baby or elderly person on oxygen to get reconnected faster, you shouldn't have to, every reconnection after a storm should be a priority. Next time I'll just leave the tree limb on the line till it ro... read more
Two power outages that last hours within 2 weeks in the Southpoint area, seems like y’all are having some trouble providing consistent service.
Frequently asked questions about Duke Energy
How is Duke Energy rated?
Duke Energy has a 1.5 star rating with 171 reviews.
When is Duke Energy open?
Duke Energy is open now. It will close at 6:00 p.m.
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