Duke Energy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Duke Energy

1.4

About this business

Location details

4412 Hillsborough Rd, Durham, NC, 27705, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.4162 reviews
Select a rating
Gerald Nelson's profile image
Gerald Nelson 
on Google
4 weeks ago

Sorry ass energy 

maria ceja's profile image
maria ceja 
on Google
a month ago

Horrible!! They do not provide information! Bills have been up in the $700 a MONTH!! 

Luke Murray's profile image
Luke Murray 
on Google
a month ago

Everything about this company is either incompetence or evil. Power goes down at 8am on a Monday…and of course, Duke energy doesn’t know what’s going on, doesn’t know how long it will take to fix, isn’t willing to give credits for time down… And it’s nothing new…time and time again the service just drops, and we’re stuck having to throw money at a company that could not care less, and why would they? We’re only here as consumers to line the pockets of their failing executives. Almost like the whole company is designed to con... read more

Rena Lawhead's profile image
Rena Lawhead 
on Google
2 months ago

I have never had to deal with so many power outs until Duke Energy and the ones I’ve had to deal with before were predictable and understandable (storms and the like). Here, the power goes out frequently and randomly. It can be a beautiful, sunny day and the power will go out for seemingly no reason. Having lived in so many other states and dealt with other power companies in said states, Duke Energy has had the most outages by far and considering how long this has been going on, doesn’t seem to be doing anything about it. 

Hugh Pierre Salehi's profile image
Hugh Pierre Salehi 
on Google
3 months ago

If you are not in the US, the website won't let you access. So they mean you should always stay in America and pay your bills. It's unfortunate that a large energy company is unable to have proper cyber security. 

View all google reviews

Frequently asked questions about Duke Energy

How is Duke Energy rated?

Duke Energy has a 1.4 star rating with 162 reviews. 

When is Duke Energy open?

Duke Energy is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com