Duke Children's Allergy and Immunology Creekstone

sunny afternoon 

on Google

a year ago

I wish I could give a 0. I was transferred to the scheduling person of this place by the operator of another department in duke. The guy is very rude from the beginning--- from the tone you know you are not welcomed the first second. He told me I need a referral from my doctor to make an appointment and refused to tell me what is his department! How can I tell my doctor where to refer to if they do not want to tell me which department they are at? So I ask what is the phone number and he refused to give me. After a few round... read more

Tara Parthasarathi 

on Google

a year ago

I've never left a review for a medical practice before, but this feels like a place where it could help someone. Duke's allergy practice has wonderful and caring providers and staff, however their recommendations do not follow the latest research in allergy. The wait times are months long and there are other practices in the area that provide significantly better (not outdated) care (UNC, Dr. Fitzhugh). The physician we saw seemed to have absolutely no understanding of how onerous food allergies can be, and strongly advised ... read more

E N 

on Google

a year ago

Terrible service. I can't believe these people work with kids. Getting an appointment is harder than winning the lottery, and the rude and unhelpful staff make the process intolerable. Don't bring your kids here unless you want to teach them a lesson about disappointment and how the medical system wants your money but has no interest in helping you in any way.