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Duke Chevrolet Buick Cadillac GMC Service
- Auto Repair
- Suffolk, VA
About this business
Location details
2016 N Main St, Suffolk, VA, 23434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I recently brought my vehicle to Duke Chevrolet GMC in Suffolk for service, and overall, the experience was okay—but not great. On the plus side, the staff was friendly and professional when I arrived. They checked me in quickly, and the waiting area was clean and comfortable, with free coffee and water, which was appreciated. I also liked that they kept me updated throughout the process, which not every service center does. However, I ended up waiting longer than expected for a fairly routine repair. I understand delays hap... read more
On June 14, 2025, the vehicle was brought in for a check engine light diagnosis. The initial expectation, based on the technician's assessment, was a turnaround within a few days. However, the vehicle remains unavailable. Despite multiple attempts to obtain an update, the promised follow-up communication has not been received. Given the lack of progress and communication, there are concerns regarding the shop's ability to resolve the issue. While this location was selected for its convenience, this experience will preclude f... read more
Frequently asked questions about Duke Chevrolet Buick Cadillac GMC Service
How is Duke Chevrolet Buick Cadillac GMC Service rated?
Duke Chevrolet Buick Cadillac GMC Service has a 4.8 star rating with 341 reviews.
When is Duke Chevrolet Buick Cadillac GMC Service open?
Duke Chevrolet Buick Cadillac GMC Service is open now. It will close at 6:00 p.m.
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