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Dugan Sales & Service

4.5

About this business

Specialties: Dugan Sales & Service is one of the oldest appliance stores in Watertown. We are family owned and have been for 110 years. We are committed to having the most knowledgeable professionals assist you with your purchase. If you are planning to purchase a major appliance, or need service done on an appliance you already have, let us help you find what is best for you, we will treat you like family and help every step of the way. Come visit us in person or shop with us online. 

Location details

1116 W 41st St, Sioux Falls, SD, 57105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.5201 reviews
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Duane Walhof's profile image
Duane Walhof 
on Google
6 months ago

Sold me an extended warranty package, and never provided any information on how to file a claim. The week after they delivered the appliances, they closed the doors and have not returned any phone calls or responded to any emails. They are a P.O.S business who takes your money, and never follows through with their promises. At least I got the appliances before they went broke! 

Tami L's profile image
Tami L 
on Google
7 months ago

Closed and didn’t notify us prior to closing so we could schedule delivery of our appliance. Have not received the appliance that we purchased. No refund. No return call from Dugan when we contact them for a refund or to deliver appliance. Apparently Watertown store is still open. Wish we had NEVER purchased from this place. Looks like we are out $1000+ as we’ve tried since late July to get our appliance or refund. Pretty lousy when they post a contact number but do not return calls. 

Emily Snyder's profile image
Emily Snyder 
on Google
7 months ago

If I could give this place a zero I would I purchsed a dishwasher from them plus a protection plan and the thing hasn't worked since the day we got it called the service dept several times to get it fixed and all they do is reset it to get it to work will take them to court if it doesn't get remeided 

Mike David's profile image
Mike David 
on Google
9 months ago

I wish I could give them 0 stars.... This is a horrible company with horrible customer service. My mother and father-in-law were having some appliances installed at the house they're building and the head of installation treated them like total dog $hit. He is totally unprofessional and a bad human in general. What should've been an easy job turned into my mother-in-law balling her eyes out because of the way she was treated by this "person". I use the term person very loosely. I would NEVER recommend them to anyone and to g... read more

Jon Jones's profile image
Jon Jones 
on Google
9 months ago

Great service 

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Frequently asked questions about Dugan Sales & Service

How is Dugan Sales & Service rated?

Dugan Sales & Service has a 4.5 star rating with 201 reviews. 

When is Dugan Sales & Service open?

Dugan Sales & Service is closed now. It will open at 9:00 a.m. 

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