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2314 Nissen Dr, Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I called to schedule an oil change and inspection for my Ducati. The service manager immediately quoted me a price far above market rates. When I asked for clarification on what exactly would be included in the inspection, he refused to provide any details. After a few more polite questions, he abruptly told me they would not service my Ducati — with no explanation whatsoever. Take your business elsewhere. This dealership clearly does not value transparency, professionalism, or customer service.
Salespeople are not attentive and helpful. It is like I am the salesperson and they are the customers. Happy to take my business to another dealer.
They really could try to be more helpful! Being friendly is the bare minimum in a dealership.
Ducati has a 3.6 star rating with 21 reviews.
Ducati is open now. It will close at 6:00 p.m.
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