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DSCR Visitor Center

4.1

About this business

Location details

Richmond, VA, 23237, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.125 reviews
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debra baugher's profile image
debra baugher 
on Google
3 months ago

FOLLOW GOOGLE. Waze has wrong location. Yes ID’s are at the visitor center. HELPFUL INFO: The address is 6090 Strathmore Road but it is located right before the gate entrance on the right hand side. Do not go through the DSCR North gate. Make your appointment online. My review: For 3 years I’ve had ID issues that couldn’t be resolved by old Ft Lee or phone calls. Made an appointment here. It was finally taken care of in 30 minutes. Got my new ID. Leroy was super nice and helpful. 

Barbara Banks's profile image
Barbara Banks 
on Google
4 months ago
Derrick Gravely's profile image
Derrick Gravely 
on Google
5 months ago

I drove three hours for an appointment that was scheduled a week in advance for 6:30 AM. I arrived for my appointment at 6:20 AM, and went to enter the DEERS office at 6:30 AM. The doors were locked and the lights were off. I tried calling the main number to speak with someone, and after several attempts with no success, I called the DSCR help desk number. The lady advised that the offices are operating on a two hour delay, and the message came in late last night. Again, this appointment was scheduled ahead of time, and I re... read more

Keaton Robey's profile image
Keaton Robey 
on Google
8 months ago
Sean Kohlmeyer's profile image
Sean Kohlmeyer 
on Google
9 months ago

Staff member that greets you at the door has no personality what so ever and seemed bothered that we were there. He the told us to proceed to a gentleman at the end of the hallway who was even more bothered that we interrupted his cell phone time, and wasn't very friendly either. I might be venting but tell me if this makes sense to you: We were there trying to get my wife's dependent I.D. card renewed. It was confiscated at an AF base for being expired. She presented her valid Virginia DL and I presented my retired military... read more

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Frequently asked questions about DSCR Visitor Center

How is DSCR Visitor Center rated?

DSCR Visitor Center has a 4.1 star rating with 25 reviews. 

When is DSCR Visitor Center open?

DSCR Visitor Center is closed now. It will open at 9:00 a.m. 

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